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Branch Manager

1 month ago

Coimbatore, India HDB Financial Services Ltd. Full time

Role : Branch Manager

Vertical : Enterprise Lending

Product : Secured and Unsecured Loans

Experience : 7 to 8 years

Location : Coimbatore


No of Positions : 3


Job Role :


The key functions will be -


  • Profitability Management - Maintaining & optimizing profitability for the branch
  • Target setting & management – Monitoring branch targets in numbers & volumes
  • Portfolio quality management - through superior underwriting, working closely with collections
  • Cost management – managing all branch operating costs including cost of acquisition, operations etc.
  • People management – Motivating team, handling HR & administration function of the branch
  • Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues


Key Responsibilities :


  • Achieve contributed value targets set for the branch
  • Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
  • Provide superior customer experience
  • Manage TAT’s on credit & processing
  • Minimize pre & post disbursal discrepancies