Key Account Manager

3 weeks ago

Kolkata, West Bengal, India Baidyanath Full time

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities:

  • Account Management:
  • Own P&L for assigned e-commerce accounts
  • Build and maintain strong relationships with category teams and platform stakeholders
  • Sales Planning & Execution:
  • Plan monthly, quarterly, and annual sales targets and achieve revenue goals
  • Analyze sales trends and identify growth opportunities
  • Product & Content Management:
  • Ensure listing hygiene: content optimization, keywords, A+ pages, images, and titles
  • Plan new product launches and ensure timely onboarding
  • Promotions & Marketing:
  • Plan and execute platform-level promotions and ad campaigns (AMS, Sponsored Ads, etc.)
  • Coordinate with digital marketing teams for visibility and brand campaigns
  • Inventory & Supply Chain Coordination:
  • Monitor stock levels, demand planning, and ensure OTIF (On Time In Full) deliveries
  • Liaise with warehouse and operations teams for order fulfillment
  • Reporting & Insights:
  • Prepare weekly/monthly dashboards to track performance and ROI of marketing spends
  • Analyze customer behavior, product performance, and competition

Educational Qualifications & Experience

  • Bachelor's degree (MBA preferred) in Marketing, Business, or related field
  • 3–5 years of experience in e-commerce account management, preferably in FMCG or Ayurveda/healthcare domain

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