Senior Client Relationship Manager

3 weeks ago

Odhav, India Quick Heal Full time

About Quick Heal

Quick Heal Technologies Ltd. is India’s most trusted name in cybersecurity innovation. With a legacy of over 30 years, we’ve grown from a garage-born antivirus start-up to a globally respected, publicly listed cybersecurity product company with a market capitalization of INR 2,500 Cr and revenues approaching INR 400 Cr.


Quick Heal has transformed from protecting individual users under the Quick Heal brand to safeguarding businesses of every size with our enterprise-grade Seqrite portfolio. Our mission - Innovate. Simplify. Secure. drives everything, we do.


We are home to India’s largest indigenous malware and threat research lab, and the creators of industry - first innovations like AntiFraud.Ai and SiA, a Gen-AI powered analyst assistant. Our product stack spans Endpoint Protection, XDR, Zero Trust, Threat Intelligence, Data Privacy, and beyond - built upon a robust Cybersecurity Mesh Architecture.


Quick Heal Academy (QHA) is a leading institute for cybersecurity education and training. We collaborate with universities and organizations to build skilled professionals and strengthen the global cybersecurity ecosystem.


Quick Heal drives impactful CSR initiatives through its foundation, focusing on education, employability, vocational training, and cybersecurity awareness—contributing to a safer, inclusive, and sustainable future.


Job Description

Position: Senior Sales Account Manager

Experience: 6+ Years

Role Summary:

  • The Senior Account Manager would be responsible for building strong customer relationships in the field and ensuring a great customer experience with existing and potential customers.
  • Prior work experience of 5+ years in Enterprise IT and Technology sales in Networking and Security/Cloud Industry. Proven ability to building channel partnerships and nurturing these.


Responsibilities:

  • Profile includes introduction, demonstration, negotiations, closing the deal independently and all other sales activities to develop future business and achieve targets.
  • Preparing Techno-commercial proposals for various decision-making
  • Working under strict deadlines, monthly/Quarterly targets etc.
  • Profile demands ability to grasp concepts like strategic planning, buying behavior, leadership qualities and organizational behavior and implement them as per the need.
  • Build sustainable customer relationships by engaging with both IT and business users.
  • Ensure Business targets are met or exceeded on a quarterly and annual basis.
  • Build strategic CXO relationships with assigned accounts.
  • Manage outstanding payments & set targets for the salespeople to achieve.
  • Ability to identify suitable customers for sales and building comprehensive funnel.
  • Weekly Reporting & Weekly Planning.


Required Skills:

  • Should have a customer focus and result oriented approach.
  • Excellent verbal & written communication skills.
  • Excellent CXO connects.
  • Good Cybersecurity Product Understanding.
  • Channel management
  • Experience in customer engagement.
  • Complete understanding of B2B purchasing behavior.
  • 360 Degree market understanding
  • Analytical & Business acumen
  • Strategic mind-set
  • Good selling & negotiation skills
  • Experience in proactive lead generation techniques.
  • Good understanding of the organizations policies and processes related to customer and partner.


Essential Qualifications:

  • Any Graduate or Post Graduate degree.
  • Minimum 5+ years of Sales experience
  • Preferred industry experience IT/ITES, Cybersecurity.

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