National Client Relations Manager
6 hours ago
About the Company
eSec Security Consultants Pvt. Ltd., a leading system integrator specializing in the supply, installation, testing, commissioning, and maintenance of IP-based surveillance systems CCTV, access control solutions, intrusion detection systems, AI/ML solutions and other advanced security solutions under the ICT digitization framework. eSec has successfully executed many projects nationwide, including Safe/Smart City initiatives and various large-scale government and enterprise projects. Our portfolio spans a wide range of sectors, including airports, corporate offices, renewable energy, power and transmission, ports, manufacturing, and educational institutions and many more.
About the Role
Designation: National Key Account Manager (ELV Industry Focused)
Job Location: Ahmedabad
Responsibilities
- Performing the role of Key Account Manager with a Minimum of 5 years of experience in an electronic security system/ ELV field.
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Understanding the client’s requirements and assisting Pre-Sales team in designing the solutions.
- Creating overall proposal document including technical and commercial elements.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Create frequent reviews and reports with sales and financial data.
- Helping the Receivables team realize final dues from each project.
Qualifications
- Minimum Qualification- BE/ M.Sc. (EC) / (IT)/ MBA with Minimum 5 years of experience in electronic security system field.
- MBA from reputed institutes would be preferred.
Required Skills
Must have knowledge and sales experience in electronic security systems i.E. CCTV/ Surveillance Systems, Access Control Systems, PIDS etc.
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