National Client Relations Manager

3 weeks ago

Odhav, India eSec Full time

About the Company


eSec Security Consultants Pvt. Ltd., a leading system integrator specializing in the supply, installation, testing, commissioning, and maintenance of IP-based surveillance systems CCTV, access control solutions, intrusion detection systems, AI/ML solutions and other advanced security solutions under the ICT digitization framework. eSec has successfully executed many projects nationwide, including Safe/Smart City initiatives and various large-scale government and enterprise projects. Our portfolio spans a wide range of sectors, including airports, corporate offices, renewable energy, power and transmission, ports, manufacturing, and educational institutions and many more.



About the Role


Designation: National Key Account Manager (ELV Industry Focused)

Job Location: Ahmedabad


Responsibilities


  • Performing the role of Key Account Manager with a Minimum of 5 years of experience in an electronic security system/ ELV field.
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Understanding the client’s requirements and assisting Pre-Sales team in designing the solutions.
  • Creating overall proposal document including technical and commercial elements.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  • Create frequent reviews and reports with sales and financial data.
  • Helping the Receivables team realize final dues from each project.


Qualifications


  • Minimum Qualification- BE/ M.Sc. (EC) / (IT)/ MBA with Minimum 5 years of experience in electronic security system field.
  • MBA from reputed institutes would be preferred.


Required Skills


Must have knowledge and sales experience in electronic security systems i.E. CCTV/ Surveillance Systems, Access Control Systems, PIDS etc.

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