Senior LMS Support Administrator

6 days ago

Madurai, India Technofocus Full time

The Senior LMS Support Administrator oversees the management, optimization, and support of the organization’s Learning Management System. This role ensures the LMS operates efficiently, provides an excellent user experience, and supports the company’s learning and compliance objectives. The Senior LMS Admin also leads system integrations, content management, data analytics, and user support while collaborating with cross-functional teams such as HR, IT, and instructional design.Key Responsibilities:System Administration & ConfigurationOversee daily operations, maintenance, and performance of the LMS platform.Manage user accounts, roles, permissions, and group structures.Configure and test new LMS features, upgrades, and integrations.Troubleshoot technical issues and liaise with the LMS vendor or IT team as needed.Content & Course ManagementUpload, test, and manage SCORM/xAPI/AICC-compliant eLearning modules and other learning resources.Create and organize learning paths, catalogs, and certifications.Maintain course version control and archive outdated content.Reporting & AnalyticsDevelop and automate LMS reports and dashboards for learner progress, course completion, compliance, and engagement metrics.Provide insights and recommendations to improve learning effectiveness and adoption.User Support & TrainingProvide advanced LMS support to learners, instructors, and administrators.Create documentation, FAQs, and training materials for system users.Conduct training sessions and workshops for course authors or departmental admins.Collaboration & Process ImprovementPartner with L&D, HR, and IT teams to align LMS functionalities with learning strategies.Evaluate and implement system enhancements or new learning technologies.Ensure data privacy, system security, and compliance with internal policies and legal standards (e.g., GDPR).Qualifications & Skills:Education:Bachelor’s degree in Information Technology, Education Technology, Human Resources, or a related field.Experience:8+ years of experience administering an LMS (e.g., Moodle, Cornerstone, SuccessFactors, TalentLMS, Docebo, Blackboard, etc.).Proven experience with SCORM/xAPI content, LMS integrations (HRIS, SSO, CRM), and automation tools.Familiarity with content authoring tools (Articulate, Captivate, Rise, etc.) preferred.Technical Skills:Strong understanding of LMS architecture, APIs, and data reporting.Proficiency in Excel, SQL, or BI tools for reporting and analysis.Basic HTML/CSS knowledge for content customization (optional but valuable).Soft Skills:Excellent problem-solving, analytical, and communication skills.Strong attention to detail and organizational skills.Ability to manage multiple projects and stakeholders simultaneously.Leadership and mentoring skills for guiding junior admins or support staff.Preferred Certifications:Certified LMS Administrator or equivalent vendor certification.Instructional Design or eLearning Development certification (desirable).

  • IT Administrator

    1 week ago

    Madurai, Tamil Nadu, India Softview Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Role: IT AdministratorExperience: 1-2 YearsLocation: MaduraiRole DescriptionThis is a full-time, on-site role for an IT Administrator located in Madurai. The IT Administrator will handle daily tasks such as providing technical support, managing network infrastructure, overseeing system administration, and troubleshooting IT-related issues....

  • Administrative Staff

    2 weeks ago

    Madurai, India Weldcom.JSC Full time

    Company Description Established in 2005, Weldcom.JSC (a Vietnamese Company) focuses on research and development of supply chain applications of equipment, technology, solutions and services in the metal industry. With passion and strategic vision, over the past 20 years, Weldcom has continuously expanded in scale, efficiency and professionalism, affirming...

  • Senior Customer Support Engineer

    3 weeks ago

    Madurai, India Jobted IN C2 Full time

    Overview: 1. JOB IDENTIFICATION APTEAN JOB TABLE: APTEAN JOB LEVEL: C APTEAN JOB TITLE: Senior Support Engineer 2. GENERAL JOB SUMMARY Aptean is looking for a quality-focused Senior Support Consultant to join our Support team and learn our business from the ground up. The goal is to delight customers by providing timely resolution to their technical and...

  • Senior Customer Support Engineer

    5 days ago

    Madurai, India Aptean Full time

    Overview1. JOB IDENTIFICATION APTEAN JOB TABLE: APTEAN JOB LEVEL: C APTEAN JOB TITLE: Senior Support Engineer 2. GENERAL JOB SUMMARY Aptean is looking for a quality-focused Senior Support Consultant to join our Support team and learn our business from the ground up. The goal is to delight customers by providing timely resolution to their technical and...

  • Administration Executive

    2 weeks ago

    Madurai, Tamil Nadu, India Vibi Software Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage day-to-day office administration.*Maintain records, files, and reports.*Handle emails, calls, and basic client communication.*Assist in HR and recruitment tasks.*Support billing, invoicing, and documentation work.

  • Python Developer

    6 days ago

    Madurai, India Tek Support Full time

    Job Title: Python Developer (AI / Backend Focus) – Technical Interview Panel ExpertExperience Level: 20+ years (with Python and backend system expertise)Location: Gachibowli, Hyderabad, Telangana / 100% OnsiteEmployment Type: Full-TimeJob Summary:We are seeking a senior Python Developer to join as a Technical Interview Panel Expert for evaluating backend...

  • Senior Manager, – P&C Insurance Broker Support Team

    5 days ago

    Madurai, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • System Administrator

    1 week ago

    Madurai, Tamil Nadu, India Dreamwings Technologies Full time ₹ 18,00,000 - ₹ 30,00,000 per year

    Job Role: System AdministratorExperience: 1 YearLocation: MaduraiJob Description:We're on the lookout for a proactive Tech Administrator to manage our company's website, digital media backend, IT infrastructure, and office infrastructure maintenance.Key Responsibilities:Coordinate with vendors for website, hosting & system maintenanceManage laptops, Wi-Fi,...

  • IT Support Technician

    1 week ago

    Madurai, India WIZINOA Full time

    **openings**: - IT Support Technician (Level II System Admin) - IT Support Technician (Level III System Admin) - IT Teach & DevOps Level II - Senior Network Engineer **Experience**: 3 - 9 Years **Location** : Coimbatore / Madurai / Remote **Salary**: ₹300,000.00 - ₹1,500,000.00 per month **Benefits**: - Work from home **Experience**: - It support...

  • Sybase Database Administrator

    1 week ago

    Madurai, Tamil Nadu, India HCLTech Full time ₹ 12,50,000 - ₹ 25,00,000 per year

    Role & responsibilitiesSME-Sybase Admin, AzureJob SummaryThe Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalated incidents and adherence to quality standards in Sybase Administration and Azure environments. This role focuses on enhancing customer satisfaction through effective communication, mentorship,...