Senior Learning Program Manager

3 days ago

madurai, India beBeeProfessional Full time

About the Opportunity We are seeking a seasoned professional to oversee the operational readiness and delivery of our online learning programs. This role involves managing a team, ensuring timely course setup, and driving process excellence in alignment with industry standards. Oversee the complete course readiness lifecycle, ensuring on-time and accurate setup of courses and modules as per launch schedules. Ensure alignment to defined SOPs and quality benchmarks across all program launches. Review course configurations such as announcements, sections, and resources to maintain consistency and compliance with academic guidelines. Manage all course end activities, including closure reports, survey tracking, and completion analysis. Key Responsibilities Lead and mentor a team to drive accountability, efficiency, and quality in execution. Monitor workload distribution, performance metrics, and deliverables to ensure adherence to SLAs. Support skill development and knowledge sharing within the team to foster operational excellence. Requirements A minimum of 5 years of experience in LMS operations, e-learning coordination, or program delivery, including 1-2 years in a supervisory or lead capacity. Strong understanding of LMS platforms (preferably Canvas) and course management workflows. Effective project management skills – ability to plan, prioritize, and track deployment changes; knowledge of Airtable will be an added advantage.

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