Higher Education Guidance Specialist

3 weeks ago

Industrial Area, India UNIVO Education Full time

About Company:


UNIVO Education Pvt. Ltd is an online program management company. It works as a strategic partner for top-tier education institutes and universities in India, the Middle East, and Africa, offering services like program development & delivery, market development & growth, and student success & support. The company has entered a long-term partnership through a strategic and financial investment by AVENU, the top global provider of educational services supporting universities and transnational learners. UNIVO is also a leader in the market of student acquisition by way of digital and offline marketing.


Designation- Admission Counsellor/ Sr Counsellor

Working days- 6 days

Location- Amity University, Noida Sector-125


Profile:

As an Admission Counselor - Inside Sales, you will play a crucial role in the recruitment process for prospective students. Your primary responsibility will be to engage with potential students, provide them with information about our institution, programs, and services, and guide them through the admission process. You will utilize your strong communication and sales skills to effectively convert inquiries into enrollments. This position requires a results-oriented individual who is passionate about education and possesses excellent interpersonal abilities.


Key Responsibilities:

- Counselling prospective students and guiding them about the different UG & PG courses offered. - Counselling through Data Calling, online chat server.

- Advise students on specific degree programs and admission procedures.

- Collect the feedback from the participants and consolidate the same

- Handling queries over telephone - Converting leads to admissions.

- Recording and maintaining and calling on given leads - Maintaining telephonic and walk-in record for the day


Qualifications:

- Bachelor's degree in an any field

- Proven experience in sales, preferably in the education sector or a related industry.

- Excellent communication and interpersonal skills.

- Strong sales acumen with the ability to influence and persuade others.

- Customer-centric mindset with a focus on delivering exceptional service.

- Ability to work independently and as part of a team in a fast-paced environment.

- Proficiency in CRM software and other relevant technology tools.

- Goal-oriented mindset with a track record of achieving targets.

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