Digital Transformation Solution Specialist

Opportunity With HCLTech || Presales Solution Specialist (AI) || PAN India

Job Title: Presales Solution Specialist

Location: Noida / Pan India

Experience: 3 to 10 yrs

CTC Range: 15 to 30 LPA

Department: Integrated GTM Team - Digital Business Services (DBS) and Engineering Services (ERS)

Job Location – Bangalore/ Noida

About the Role

The Solution Specialist role requires an experienced and forward-thinking individual to join the Integrated GTM team, supporting both Digital Business Services (DBS) and Engineering Services (ERS). The ideal candidate will be responsible for driving strategic deals and playing a key role in shaping next-generation solutions that harness cutting-edge technologies, including Generative AI (Gen AI), to deliver exceptional value to clients.

In this role, you’ll harness Gen AI to enable end-to-end service transformation, drive industry-aligned value chain innovation, and elevate process excellence—delivering intelligent, outcome-based solutions with measurable impact. You’ll collaborate with practice leaders and technical subject matter experts to identify market opportunities, craft compelling go-to-market (GTM) strategies, and develop persuasive pitches that showcase innovation in Gen AI-powered automation, advanced analytics, and AI-driven digital transformation. The role spans a diverse digital ecosystem, including UX & UI, digital engagement platforms, modern application development, multi-channel commerce, and cloud and application modernization.

What is Expected of the Role:

Key Responsibilities:

• Engage with clients to understand business requirements and objectives and propose suitable technical solutions.
• Lead preparation of response and presentations, effectively conveying the value proposition.
• Collaborate with the technical team to design solutions that meet business needs and client goals.
• Assist in responding to RFPs, RFIs, and proposals, ensuring technical accuracy and alignment with client requirements.
• Design and create outcome-based pricing constructs that reflect the measurable value delivered to the client.
• Collect feedback from clients to improve products and services.
• Stay current with industry trends, especially AI and digital transformation, to enhance the presales offering.
• Work in a collaborative team that drives growth across HCLTech’s Digital Business Services and Engineering Services portfolios.

Needed Skills:

The ideal candidate will bring a mix of technical expertise, AI proficiency, and the ability to communicate effectively across teams and stakeholders.

Key Skills:

• Strong understanding of AI’s impact on the services industry and its role in driving digital transformation.
• Proficiency in using AI tools and technologies (e.G., machine learning models, NLP, robotic process automation).
• Experience optimizing the Software Development Life Cycle (SDLC) with AI-driven solutions.
• Ability to design and implement outcome-based pricing models that align with client success metrics.
• Strong communication skills to effectively explain complex technical concepts to both technical and non-technical audiences.
• Proven ability to collaborate with cross-functional teams to ensure solutions are aligned with client objectives.
• Strong presentation and documentation skills.

Expectations for New Hires:

• Complete AI certification within the first few weeks to understand the fundamentals of AI and its business applications.
• Familiarize yourself with HCL Tech's AI Force platform and how to incorporate it into client solutions.
• Participate in internal AI-focused training sessions and collaborate with senior consultants to understand AI integration in presales processes.

What Will Happen in the First Six Weeks of Joining:

The first six weeks will focus on onboarding, training, and hands-on experience to ensure you are well-equipped for success.

Week 1: Complete AI Basics Training and onboarding, including an introduction to HCL Tech’s AI Force platform

Week 2–4: Shadow senior consultants during client interactions and gain hands-on experience with AI tools, while learning to design outcome-based pricing models for clients

Week 5–6: Start managing smaller presales engagements with guidance and participate in feedback sessions and performance evaluations to track progress.

By the end of the sixth week, you should be able to effectively create AI-driven solutions and incorporate outcome-based pricing models into client proposals, contributing to the overall success of the presales team.

Qualifications & Experience:

Educational Qualifications:

• MBA (Master of Business Administration) with a focus on strategy, marketing, or technology management.

Experience:

• Minimum 3–4 years of experience in presales consulting, solution architecture, or a related technical field.
• Strong understanding of IT outsourcing models, digital transformation, and AI-led automation.
• Exposure to GenAI platforms (OpenAI, Azure OpenAI, Google Gemini, Anthropic, etc.) and enterprise AI adoption patterns.
• Proven track record of leading large RFPs/proposals and building differentiated solution narratives.
• Prior experience in the services industry, particularly in sectors undergoing digital transformation, is preferred.