General Manager

4 weeks ago

Bengaluru, Karnataka, India Livspace Full time

JOB DESCRIPTION

The General Manager (GM) will play a pivotal role in expanding Livspace's franchise network across designated regions. The GM will be responsible for identifying potential cities, strategizing franchise expansion and ensuring successful onboarding of franchise partners. This role requires a proactive individual who can build and nurture relationships with potential franchise partners.

Key Responsibilities :


• Set and meet the franchise onboarding targets for the region on a monthly, quarterly, and annual basis.


• Track performance metrics to monitor progress towards onboarding goals and take corrective actions when needed. Provide regular reports and updates to senior management on franchise development activities, opportunities, and challenges.


• Drive the team to actively generate franchise leads through various channels, including business development efforts, networking with building material dealers, architects, interior designers, and contractors.


• Build and maintain relationships with key stakeholders to promote Livspace's franchise model.


• Collaborate with ASEs to assist in the closure of franchise deals.


• Negotiate terms with potential franchise partners to finalize agreements.


• Ensure that all franchise contracts align with Livspace's operational and legal requirements.


• Maintain regular communication with franchise partners to ensure smooth onboarding and operations.


•Act as a liaison between franchisees and internal teams (operations, marketing, legal) to address any concerns or roadblocks.


• Develop and manage the budget for franchise onboarding activities within the assigned region.


• Ensure cost-efficient strategies while maintaining high standards for franchise partner support and development.


• Ensure all franchise stores are compliant with Livspace's standards and policies before they become operational.


•Oversee the setup process to ensure franchisees meet all brand guidelines in terms of store design, product offerings, and customer experience.


• Lead, mentor, and manage the team of ASEs (Area Sales Executives) to achieve franchise expansion goals.


• Set clear performance expectations and ensure accountability for team members.


• Provide continuous guidance, training, and support to improve the team's effectiveness in franchise onboarding

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