Knowledge Manager

4 weeks ago

Bengaluru, Karnataka, India Saarthee Full time

About Saarthee:

Saarthee is a Global Strategy, Analytics, Technology and AI consulting company, where our passion for helping others fuels our approach and our products and solutions. Our diverse and global team work with one objective in mind: Our Customers' Success. At Saarthee, we are passionate about guiding organizations towards insights fueled success. That's why we call ourselves Saarthee–inspired by the Sanskrit word 'Saarthi', which means charioteer, trusted guide, or companion. Cofounded in 2015 by Mrinal Prasad and Shikha Miglani, Saarthee already encompasses all the components of Data Analytics consulting. Saarthee is based out of Philadelphia, USA with office in UK and India.

Position Summary:

We are looking for a dynamic and experienced Knowledge Manager to lead and scale knowledge management initiatives. The ideal candidate will be responsible for developing and implementing strategies that enable effective creation, organization, and utilization of knowledge across teams, thereby supporting digital transformation and fostering a culture of continuous learning and innovation.

Role & Responsibilities:

  • Design and implement a comprehensive knowledge management strategy aligned with procurement and STP transformation objectives. Collaborate with stakeholders to identify knowledge gaps and develop solutions to bridge them.
  • Create and manage various content formats such as process maps, training materials, and quick reference guides.
  • Maintain accurate, up-to-date, and easily accessible knowledge repositories.
  • Facilitate knowledge sharing and collaboration across departments and projects.
  • Establish and nurture communities of practice and knowledge networks.
  • Contribute to change management through communication, training, and resistance mitigation strategies.
  • Select and implement user-friendly knowledge management tools tailored to business needs.
  • Provide training to employees on KM systems and support onboarding through knowledge resources.
  • Monitor KPIs to evaluate the effectiveness of KM practices and inform continuous improvement.
  • Stay current with industry trends, tools, and best practices in knowledge and digital transformation.

Skill Requirement:

  • Bachelor's degree in Business Administration, Information Management, or a related field.
  • 5–8 years of experience in knowledge management, preferably within STP or digital transformation contexts.
  • Proficient in platforms like ARIS, Microsoft Visio, SharePoint, Salesforce, and AI video tools.
  • Experience in creating and delivering impactful training sessions.
  • Change management experience is a strong plus.
  • Excellent interpersonal, collaboration, and communication skills.
  • Strong project management, multitasking, and organizational capabilities.
  • Analytical thinker with a data-driven, strategic approach to problem-solving.

Additional Information:

This job description summarizes the core responsibilities and qualifications of the position. It is not an exhaustive list of all possible duties. Other responsibilities may be assigned as required

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