Senior Knowledge Management Specialist

4 days ago

Bengaluru, Karnataka, India beBeeKnowledge Full time ₹ 15,00,000 - ₹ 18,00,000
Key Knowledge Manager

This role offers a unique opportunity to enhance your skill set, work closely with diverse clients, and shape the trajectory of information exchange in a collaborative environment driven by purpose.

Core Responsibilities
  • Lead Operational Excellence: Drive daily operations of our knowledge management tools, ensuring seamless functionality and efficiency.
  • Enable Collaboration: Guide project teams from inception through adoption, helping them craft, configure, and launch effective solutions.
  • Secure & Simplify Access: Manage user permissions and hierarchy to provide secure and timely access.
  • Maintain & Optimize: Perform routine administration tasks, site maintenance, file storage management, taxonomy organization, and automate repetitive work.
  • Develop Content Standards: Establish clear content guidelines, templates, and approval workflows to maintain organized and user-friendly platforms.
  • Protect Our Assets: Apply fundamental cybersecurity practices to safeguard against threats.
  • Mentor & Empower: Collaborate with page owners to provide hands-on training, governance support, and standard methodology advice.

We are seeking a talented individual who is passionate about knowledge management, collaboration, and data security. If you have experience with knowledge management tools and a user-centric approach, we encourage you to apply.

Required Skills and Qualifications
  • User-Centric Approach: You've provided exceptional support at all levels, from first-time users to executives.
  • Project Savvy: You know how to guide work through a full lifecycle-from requirements gathering to becoming available and adoption.
  • Permission Expert: You can configure site, library, and list access with confidence and accuracy.
  • KM Specialist: You bring hands-on experience with knowledge management strategies and platforms.
  • Issue Solver: You solve document library, versioning, and access issues with ease.
  • Process Communicator: You write clear procedures and user guides that help teams help themselves.
  • Security Aware: You understand basic cybersecurity controls and apply them in an admin context.
  • Growth Oriented: You're enthusiastic about acquiring knowledge in emerging KM tools, automation techniques, and efficiencies.

Benefits: Opportunity to grow in a dynamic environment, work on cutting-edge projects, and collaborate with a diverse team.

Others: We value diversity, equity, and inclusion in the workplace.

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