Project Manager- IT

Basic Information

Position Title: Project Manager

Experience Level: L3

Location: Bangalore

Job Purpose

A Network Project Manager is responsible for the successful planning, implementation and management of network projects. They work with stakeholders to define the scope of the task and create a project plan, as well as ensure that all necessary resources are available. The role is to attend IT tickets related to Network within defined SLA's. The role involves configuring and monitoring network services as per agree uptime. In this role, the incumbent will update and maintain company IT network assets as per company policy. The incumbent is also responsible to work in various shifts as per company requirements.

Key Responsibilities

• Good understanding, fundamental of Wi-Fi technology, Hands on experience in Cisco Wi-Fi devices. This includes tasks like setting up access points, configuring security settings, managing users, and monitoring network performance.
• Wireless LANs, Good understanding of using strong encryption protocols like WPA2 or WPA3 is crucial to protect data transmitted over the air.
• Hands-on experience with Cisco Identity Services Engine (ISE) involves practical application of ISE functionalities for network access control, security policy enforcement, and endpoint compliance.
• Good hands-on experience in SD-WAN involves practical engagement with SD-WAN solutions, such as configuring, troubleshooting, and optimizing network performance
• Install and troubleshooting network hardware (switches, routers and Firewall) and services.
• Hand-on Experience on Firewall change (perform configuration on Palo Alto Firewall), Firewall Optimization, integration the Firewall to Manager or tools, Firewall Migration
• Responsible for analysing IT Helpdesk tickets, find the solution for repetitive issues.
• Responsible for attending remote user's network related requests / Issues.
• Hand-on Experience resolving network connectivity failure tickets, demonstrated success in managing analysing and solving complex network issue.
• Monitoring Network logs and analysis.
• Reporting of security incidents, weaknesses observed immediately to the IS Manager.
• Following client mandates controls and practices.
• IT Network MIS.

Key Competencies

• In-depth knowledge to use the tools (Heat Map) to identify the interference in the network.
• In-depth knowledge to analyse the Wireshark tool for troubleshooting.
• In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and Other 802.1 implementations.). Configuring knowledge on Viptela, Cisco and Juniper routers and switches.
• Configuring Palo Alto, SonicWALL and Cisco ASA Firewall – Network Address Translation (NAT) and Port Address Translation (PAT), Security context, Failover, ACLs, port channel, Interface redundancy, ISP Redundancy, transparent firewall.
• Strong knowledge in VPN: Design, Implementation Scenarios, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI, IPSEC Site to Site & Remote Access VPN.
• Good working knowledge of Security related products like IPS/IDS, UTMs like URL Filtering, AV, Anti-Spam and High Availability.
• Experience in maintaining telecom links – Internet, Lease links, MPLS, Metro Ethernet and PRI.
• Experience in handling Collaboration tools and network Monitoring tools.
• ISO 27001 processes knowledge.
• Good communication skills.
• Actively listens and seeks feedback.

More information

12 to 15 yrs. of experience in network support

Cisco, Palo Alto certifications