
Head – Digital Transformation
4 weeks ago
Location: Bangalore, India (with travel across various corporate campuses in India)
Experience: 10+ years (preferably in digital transformation, operations, F&B, or tech-based environments)
Employment Type: Full-time
Reporting To: Board of Directors
Role OverviewWe are seeking a dynamic and experienced Head of Digital Transformation & Operations to lead our end-to-end digital deployment and foodcourt operations across multiple corporate campuses.
This is a high-impact, leadership role that combines digital project management and operational oversight across our expanding food-tech initiatives.
Key Responsibilities- Lead the implementation of digital cafeteria solutions across multiple client locations in India.
- Oversee and manage on-ground foodcourt operations (run by a separate entity) ensuring efficiency, compliance, and excellence.
- Build and lead teams across cities – including hiring, training, and performance management.
- Ensure consistent adoption of the platform among vendors, customers, and stakeholders.
- Work closely with client facility management teams for operational coordination.
- Maintain brand standards and customer experience across all locations.
- Regularly report to the Board and align execution with organizational strategy.
- Travel across locations as required for setup, audits, or operations reviews (expenses reimbursed).
- 10+ years of proven experience in operations, digital transformation, or managing multi-site projects.
- Prior experience in hospitality, retail-tech, or foodtech is highly desirable.
- Strong leadership and project execution skills.
- Demonstrated ability to work in high-ownership, fast-paced environments.
- Excellent communication, team management, and client engagement skills.
- Willingness to travel frequently and adapt to evolving business needs.
- Opportunity to lead a nationwide transformation initiative.
- Collaborative work culture with direct access to decision-makers.
- Chance to build and grow teams and operational structures from the ground up.
- ESOP eligibility and performance incentives as per company policy.
- Statutory benefits in line with Indian labor laws.
- Base Location: Bangalore
- Working Hours: As per labour law
- Frequent travel to project sites across India
- Role includes strict confidentiality, non-compete, and non-solicit obligations.
- Employment subject to background verification and reference checks.
- High ethical standards and a hands-on approach are a must.
Interested candidates may email their resume and a brief cover letter to rb@mykiafoods.com with the subject line:
Application – Head of Digital Transformation & Operations
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