Technical Support Engineer

4 weeks ago


Bengaluru, Karnataka, India Andor Tech Full time

Company: Andor Tech

About the Company -

We are one of the leading Niche IT Services companies working with Fortune 500 GCCs in India. Over the last 13 years, over 2000 experienced professionals have chosen to work with us. With operations in India, the Netherlands, and the USA, we have a global footprint that can provide suitable opportunities and growth paths.

Experience: 5+ Years

Work: Hybrid

Location: Bengaluru

We're looking for a Senior Technical Support Engineer who thrives in a collaborative environment and is eager to make a difference.

What You'll Do

  • Own and resolve technical issues from first touch to final fix
  • Perform root cause analysis and implement long-term solutions
  • Collaborate across teams to understand customer needs and deliver timely resolutions
  • Provide DevOps support for mission-critical applications
  • Build and maintain support documentation, scripts, and debugging guides
  • Communicate clearly and professionally with internal teams and customers

What You Bring

  • 5+ years of experience in technical support or Product Support roles
  • Must have Strong skills in Python, Shell/Bash scripting, SQL, and Linux
  • Proven troubleshooting ability in enterprise environments
  • Excellent verbal and written communication
  • Experience with SaaS or cloud-based platforms is a plus.

Interested? Contact to get know more information below details:

Contact: 9113282402 (whatsup)

Email: dattathreya.n@andortech.com

Thanks,

Dattathreya N

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