Customer Support Associate

Designation: Associate/Senior Associate Customer ServiceExperience: 0 - 6 yearsLocation: TrivandrumSkill Required: Excellent Communication Skill, Word, Excel and OutlookGCSE Level or equivalentPractical knowledge of MS Office toolsAble to demonstrate a thorough understanding of spoken English; together with excellent personal communication skills both...

Job Title:Associate / Senior Associate – Customer Service (International Voice Process) | TrivandrumCompany Description:We are a leading provider ofcustomer support, business process management, and IT-enabled servicesfor clients across the globe. We specialize in deliveringhigh-quality international voice and non-voice support, ensuring customer...

At Infoblox, every breakthrough begins with a bold "what if."What if your ideas could ignite global innovation?What if your curiosity could redefine the future?We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact,...

It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple,...

About the RoleWe are looking for a proactive and customer-focusedCustomer Support Specialistto join our team in Trivandrum. The ideal candidate will act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesHandle customer inquiries via phone, email, and...

Company DescriptionPartnr is dedicated to addressing the needs of mechanics by simplifying the procurement process for genuine two-wheeler aftermarket spare parts. As a comprehensive solution provider, we ensure reliable delivery to mechanic workshops. Our mission is to enhance the Indian automotive aftermarket using AI/ML and deep tech. We are committed to...

Responsibilities:* Manage customer queries via phone, email & chat* Collaborate with teams for issue resolution* Maintain high NPS scores through effective communication* Provide exceptional support to customers at all times

Company DescriptionAImploy is transforming recruitment through advanced AI technology and is set to revolutionize the way companies hire talent. Our innovative approach leverages AI to make the hiring process more efficient and effective, providing companies with the most suitable candidates. We are dedicated to improving both the candidate experience and...

Proven experience in customer support focused on eCommerce platforms and transactionsStrong understanding of eCommerce transaction tickets and query resolution processesExcellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settingsProficient in CRM tools, ticketing systems, and basic reporting...

Role Proficiency A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs rnA Data Associate should under very minimal guidance effectively...