Customer Experience Lead
6 days ago
About the company cash 24x7 is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone, no paperwork, no long waits. About the Role We are seeking a high-performing Customer Support Head to lead our customer support team, ensure excellent customer experiences, and implement strategies to improve customer satisfaction and retention. Key Responsibilities: Lead and manage the customer support team to ensure timely and effective resolution of customer queries. Develop and implement strategies to enhance customer satisfaction and retention. Monitor customer feedback, track key performance metrics, and generate reports for management. Resolve escalated customer issues promptly and efficiently. Mentor and train the customer support team for better productivity and service quality. Requirements: Graduate/Postgraduate (any discipline). 3–5 years of experience in customer support or customer experience roles. Excellent leadership, communication, and problem-solving skills. Salary Range: ₹20,000 – ₹30,000 per month
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Product Lead, AI Customer Experience
9 hours ago
Industrial Area, India Hireginie Full timeAbout Our Client: Our client is a fast-growing, tech-enabled outsourcing platform that blends AI with human expertise to transform customer experience. They provide end-to-end solutions such as telecalling, sales, and customer support, helping consumer brands across industries improve efficiency, reduce costs, and scale growth.Job Description: Senior Product...
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Lead Customer Experience Representative
1 week ago
Industrial Area, India Tech Mahindra Full timeThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's...
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Customer Experience Trainer
1 week ago
Industrial Area, India AIONOS Full timeAbout AIonOSArtificial Intelligence on Operating SystemsAIonOS is pioneering the shift towards building AI-Native enterprises. Our proprietary Products and Solutions seamlessly integrate AI into core business functions, ensuring real-time decision-making, workflow automation, and data-driven insights. Unlike traditional IT solutions that require extensive...
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Customer Quality Excellence Lead
6 days ago
Industrial Area, India Havells India Ltd Full timeVoice-of-Customer System: Capture VOC, Deploy real-time VOC dashboards (Medallia + field returns); improve MTBF, MTTF for top complaintsDevelop Field Quality Command Center: Bring visibility to customer concerns at plant level, monitoring effectiveness of closed issues; lead 8D for critical issues, FRACAS monitoringWarranty Optimization: Reduce warranty cost...
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Customer Success Lead
1 week ago
Industrial Area, India CodeVyasa Full timeWe are looking for a dedicated and customer-focused Client Support Manager (CSM) who can build strong client relationships, ensure seamless service delivery, and act as a trusted partner to our customers. The ideal candidate will proactively manage client queries, coordinate with internal teams, and maintain high service standards. You will be responsible...
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Receptionist
2 weeks ago
Greater Bengaluru Area, India Toyota Customer Experience Center Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionToyota Customer Experience Center is a provider of individual and family services based in Torrance, California. Committed to delivering exceptional customer relations, the center plays a pivotal role in supporting Toyota customers' needs. Leveraging its expertise, the center strives to enhance customer engagement and satisfaction. Located...
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Learning Experience Architect
4 days ago
Industrial Area, India Prospecta Software Full timeAbout Prospecta Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platform, Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining,...
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Client Success Lead
1 week ago
Industrial Area, India The Economic Times Full timeJob Role-Customer Support LeadJob Location- NoidaExperience Required- 4 to 7 YearsAbout Times InternetAt Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and...
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Customer Acquisition Specialist
2 days ago
Industrial Area, India Insta Credit Solution Pvt. Ltd. Full time📌 Job Title: Telesales Executive 🏢 Company: Insta Credit Solution Pvt. Ltd. 📍 Location: H-161, Sector 63 Rd, H Block, Sector 63, Noida, Uttar Pradesh 201309 💰 Salary: ₹15,000 – ₹25,000 per month (based on experience & interview) 🧑💼 Experience: Fresher to 1 yearJob DescriptionWe are looking for enthusiastic and motivated Telesales...
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Customer Relations Specialist
1 week ago
Industrial Area, India Care Insurance Full timeJob Profile – Relationship Manager- Assisted Sales / Senior Relationship ManagerLocation-Noida-Sec-6Walk-in address: 2nd floor, Plot No, 1st and, F1, Sector-6, Noida, Uttar Pradesh 201301Interview Timing : 10 am to 4 pm.Job Opening: Relationship Manager / Senior Relationship ManagerLocation: Sector 6, NoidaDepartment: Online SalesWorking Days: 6...