Salesforce Administrator

4 days ago

Thiruvananthapuram, Kerala, India Sherpa IT Services Full time

Company Description

Sherpa IT Services is a services company focused on IT consulting, operations, customer data insights, application support, and outsourcing. Our aim is to provide high-quality services that help businesses optimize their IT infrastructure and drive operational efficiency. We deliver tailored solutions that meet the unique needs of each client, allowing them to focus on their core activities. Our company is known for its innovation, reliability, and customer-centric approach.

Role Description

This is a full-time remote role for a Salesforce Administrator. The Salesforce Administrator will be responsible for helping design, migrate and managing the new Salesforce.com platform, including user setup, configuration, workflow, old CRM data migrationand maintenance. Day-to-day tasks involve creating and managing custom objects, validation rules, workflows, and dashboards. The role also includes conducting data quality checks, troubleshooting issues, and providing end-user training and support.

https://www.salesforce.com/au/blog/what-is-a-salesforce-admin/

Qualifications

  • Experience in Salesforce.com Administration and managing validation rules
  • Admin knowledge of Sales, Service and Marketing modules is mandatory
  • Strong Analytical Skills and the ability to create and manage dashboards
  • Excellent Communication skills for interacting with stakeholders and end-users
  • Prior experience with data quality checks and troubleshooting
  • Ability to work independently and remotely
  • Salesforce Administrator certification is a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field

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