
Communications Specialist
4 weeks ago
Greeting of the Day
We are looking for " VNA Trainer " for one of our esteemed clients in Mangalore having experience with voice and accent training , communication training , soft skills training , corporate training .
Exp: - 2 - 3 + Years in Contact Center
Location: Mangalore (WFO)
CTC - Upto 8 LPA
Shifts - Rotational Shift
Key Responsibilities:
• Deliver Voice, Accent Neutralization, and Communication Skills training to new hires and existing staff.
• Conduct needs analysis, pre-assessments, and design customized training interventions accordingly.
• Facilitate New Hire Training (NHT) batches on communication, language, culture, and customer handling skills.
• Coach agents on pronunciation, grammar, clarity, fluency, and overall customer interaction etiquette.
• Develop and update training content, modules, and materials based on business needs.
We are looking for candidates who can join us within 30 days .
Thanks and Regards ,
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