Phone Banking Officer

Responsibilities:Manage phone banking operationsEnsure customer satisfactionCollaborate with team membersMaintain compliance standardsAchieve sales targets

A Phone Banking Officer is responsible for handling customer interactions over the phone to provide assistance with banking products and services. They resolve customer queries and complaints, provide accurate information, and promote bank products through cross-selling and upselling. This role requires maintaining customer records, following banking...

A Phone Banking Officer is a customer service and sales professional in the banking sector who assists clients with their banking needs over the phone. This role combines customer relationship management, product promotion, and problem resolution to ensure efficient service delivery and customer satisfaction. Key Responsibilities - Handle inbound and...

**Greetings from Buzzworks Business services.....!** **Role** **:Phone Banking Officer** **Experienced : CTC Upto 5 L For Fresher : CTC Upto 2.50 LPA Fixed.** **Key Responsibilities**: - **Customer Service**: - Address customer inquiries about account information, transactions, and other banking products via phone. - Assist customers with...

Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096.About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...

The Phones Officer role is focused on rendering services to Bank customers and ensuring. satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Be the best for our...

Six working days for a week, which has rotational weekly off basis business requirements. Not every Sunday is weekly off. Have to take inbound calls for 480 minutes or to do outbound for 480 minutes everyday depends on your work assigned within 9 hours of shift time. 1. The incumbent is responsible for representing the Bank and presenting the bouquet of...

Phone Banking Officer - Voice**INTERNAL USAGE**: **No. of Vacancies**: **Reports to**: **Is a Team leader?** - No**Team Size**: **Grade**: **Business**: - Retail Operations**Department**:- Axis Phone**Sub**Department**: - Axis Phone**Location**: - Mumbai/Chennai**About Axis Phones** Axis Phones engages with Axis Banks customers and prospects, virtually,...

Manage Customer queries via phone banking and inbound calls- Provide exceptional service through inbound voice processing- Handle incoming calls with expertise and resolve issues promptly- Cross-selling and up-selling are part of your KPI Required Candidate profileExcellent English communication skills Both Graduates and PGs can apply Freshers with PG ...

Job Description Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub-Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to...