End User Support Technician
3 weeks ago
Job Description:Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing.Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps.Daily Activities:Dealing with International clients and have proficient international client support Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end usersRoute problems to internal I.M. support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer and provide User Access and Exit controls.Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.Understanding on AD DS, Azure AD, DNS, DHCP, Azure VNET, Networks, Azure cloud.Help in organizing and managing of the business applications that is installed on Azure VD / Citrix.ITIL Knowledge (Incident /Problem /Change Management).Good understanding on Installing, upgrading, configuring of required Citrix VAAD and other virtualization productsGood troubleshooting skills in Citrix printers, profiles, resource manager's thresholds, Azure VD host pool configurationInstalled Application troubleshooting. Like MS office, outlook, Adobe, etcWindows OS troubleshootingStrong Analytical and troubleshooting skills, Troubleshooting complex and business critical issuesProficient in administering & troubleshooting Windows desktop operating systems(Win10/Win11) including good knowledge & understanding on Bitlocker, Registry advanced Windows issues.Good knowledge & understanding on Windows networking concepts LAN/WIFI including troubleshooting & isolating issues.Good knowledge on Windows Security Components (Certificates, Antivirus, VPN) Good knowledge on App install/uninstall troubleshooting & referring Log files/event viewerGood understanding on Windows Services, Configurations and Scheduled TasksDemonstrate strong analytical, troubleshooting and problem solving skills Experience of working with ServiceNow for Incident managementGood Knowledge on GPO, Device Drivers, Profiles, DHCP & DNS issuesPlease share your updated resume to babasuneel.gorre@hcltech.com
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User Technician
3 days ago
Gachibowli, Hyderabad, Telangana, India iCIMS Talent Acquisition Full timeOverview: iCIMS' User Technician plays a key role in ensuring the iCIMS employees have the tools and technology needed to make an impact at a global scale. In this role, you will be provided with leading tools and technology to help you support our team members. You will have an opportunity to lead multiple technology projects and programs, collaborate with...
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Workplace Support Technician
2 days ago
Hyderabad, India IQ-EQ Full timeCompany Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** We have an exciting opportunity for an experienced, innovative,...
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End User Support
3 days ago
Hyderabad, Telangana, India Kyndryl Full time**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...
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End User Support
3 days ago
Hyderabad, Telangana, India Deloitte Full time ₹ 40,00,000 - ₹ 80,00,000 per yearCXO – End User Support (Virtual-US Support)A person having high aspirations and passion to provide Technology support to accomplish their vision in Deloitte. CXO is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with a wide variety of people in a dynamic, fast-paced...
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Senior End User Support Engineer
3 days ago
Hyderabad, Telangana, India Cotiviti Full time ₹ 15,00,000 - ₹ 25,00,000 per yearKey Responsibilities:Lead the design, implementation, and management of EUC solutions utilizing Workspace ONE and Intune. Create and maintain policies for device enrolment, compliance, and application deployment. Work closely with cross-functional teams to support mobility, remote access, and endpoint security projects. Diagnose and resolve complex device...
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Desktop Support Technician Ii
1 week ago
Hyderabad, India RealPage Full timeWHO WE ARE: RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you! We are the leading global provider of software and data analytics to the real estate industry. We navigate clients...
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Support Technician
2 weeks ago
Manikonda, Hyderabad, Telangana, India RSA America Full time**Job Title** **Support Technician - Offshore** Summary The Support Technician responsibilities include handling incoming customer support tickets for customer point of sale and other software and hardware issues. Assisting customers with achieving their goals with the software, whether its user error or system issue. Deliver exceptional customer service...
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End-User Experience Analyst
3 days ago
Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the Role:We are seeking an insightful and customer-focused End-User Experience Analyst to monitor, analyze, and improve the experience of our end users across all digital platforms and IT services. Your goal will be to ensure smooth, efficient, and satisfying interactions between users and technology, identifying pain points and driving enhancements...
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End User Computing Sr. Associate
1 week ago
Hyderabad, Telangana, India NTT DATA Full time ₹ 8,00,000 - ₹ 12,00,000 per yearEnd to end support on desktop issues. Laptop support Application Installation and troubleshooting Patch installation and AV troubleshooting. Basic day to day activities related to End user computing Must have decent communication.
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IT Technician
5 days ago
Rani Gunj, Hyderabad, Telangana, India Padmasai Finance Private Limited Full time**Job Title: IT Technician** **Company:Padmasai Finance Pvt Ltd** **Location: Hyderabad, India** About Us: Padmasai Finance Pvt Ltd is a leading financial services company dedicated to providing comprehensive solutions to our clients. With a focus on integrity, innovation, and excellence, we strive to exceed expectations and drive sustainable growth for...