Area Customer Care Manager
2 weeks ago
Company:
Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Dealer Manpower availability, training plan for dealership, %age trained, %age certified Adherance to M&M CI norms Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/, escalations, customer engagement programs etc. - Speed & quality of concern closure (Escalated concerns/ PSFs) Workshop Processes & Management Systems - Ensure process parameters in place at workshops, adhering to Business Development Process, DMS, QLIKVIEW, Shop Floor Process, defining Dealer Role Holder Responsibility, Review & Recognition Dealership Profitability - Ensure target achievement by adhering to to yearly Business Plan, Customer Retention, Qwik & Mech Bay Productivity, Bodyshop quality & efficiency, allied business Channel reach & Manpower adequacy - Creation of new service points (MDSCs/ MASCs/ MMTs), % of FTs with Serive reach, Training Plan Development & Adherence, Training Scores, Training Module, CoTEK Inhouse Training Dealership Satisfaction Score Education QualificationGraduate/ Postgraduate in Mechanical/ Automobile/ Mechatronics EngineeringGeneral ExperienceCore Automotive customer care experience of 3-8 yearsCritical ExperienceIdentifying Customer Needs, Territory Coverage Optimization, Customer Care & Service Management, Warranty Management (Service Quality), Dealer Manpower Management & Development, Designing Customer Experience, Product Knowledge & Application, Customer Focus, Dealer Relationship Management, Manpower Planning, Service Planning (Design & Implementation)System Generated Core SkillsCustomer SensitivityService OrientationService ManagementSystem Generated Secondary SkillsConsumer FocusDealer Relationship ManagementService Planning-
Area Manager
2 weeks ago
Bhubaneshwar, Odisha, India Schindler Group Full timeWe Elevate... Your Responsibilities Role : The Area Manager- Field Operations would be responsible for executing the overall business strategy at his/her location resulting into continual improvement in Profitability, Safety, Quality, ROI, Employee morale, Customer Satisfaction and should also ensure compliances (statutory and/or Group). ...
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Area Sales Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description The Area Sales Manager is responsible for overseeing sales operations, meeting volume/revenue targets, network sufficiency, local marketing, Digital marketing (Dealer/ Local), and managing the Dealer sales team in the region. Industry FMCG / Foods / Beverage Functional Area Sales, Retail,...
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Deputy Customer Care Manager
4 weeks ago
Bhubaneshwar, Odisha, India MAHINDRA & MAHINDRA Full timeResponsibilities Key Deliverables1 Deliver Exceptional Customer Experience Ensure the delivery of a superlative customer experience at all touchpoints 2 Resolve Complex Customer Concerns Handle unresolved customer concerns both technical and dealer-related from earlier stages Investigate issues thoroughly collaborate with relevant teams to find...
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Area Manager
2 weeks ago
Bhubaneshwar, Odisha, India Kotak Mahindra Bank Limited Full timeJob DescriptionThis is an Internal document.Role: . This position will manage a team of 6 to 8 Privy RMs . Hire, train, monitor and ensure KRA / SOP delivery of Privy Relationship Managers . Responsible to drive business through key products of CASA, Trade & Fx, Assets and InsuranceRole:. This position will manage a team of 6 to 8 Privy RMs. Hire, train,...
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Area Development Manager
6 days ago
Bhubaneshwar, Odisha, India MakeMyTrip Full timeJob DescriptionRole: Business Development ManagerLevel: Assistant ManagerReporting To: Zonal ManagerLocation: BhubaneshwarAbout the FunctionThe Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels...
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Area Development Manager
3 days ago
Bhubaneshwar, Odisha, India MakeMyTrip Full timeRole: Business Development ManagerLevel: Assistant Manager Reporting To: Zonal ManagerLocation: BhubaneshwarAbout the FunctionThe Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on...
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Area Sales Manager
2 weeks ago
Bhubaneshwar, Odisha, India Luminous Power Technologies Full timeNew appointments, market potential vs extraction mapping, market peneteration, AOP achievement, System and process implementation, Channel development and channel sales
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Service Relationship Manager
3 weeks ago
Bhubaneshwar, Odisha, India Kotak Mahindra Bank Full timeRole Service Relationship Manager - WC-Working Capital-Sales Description for Internal Candidates Handling and managing client service request Taking care of portfolio hygiene including timely updating of stock insurance client statement request stock audit etc Monitoring PDD MIS and taking care of timely closure of PDD s Day to day other service...
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Key Account Manager
2 weeks ago
Bhubaneshwar, Odisha, India MSD Full timeKey Account ManagerKey Account Manager is responsible for Efficiently manage the therapy area by effectively reaching out to major hospitals and other key accounts in the area assigned and increase product awareness answer queries and introduce new products Also responsible for Customer Focus and have industry knowledge and schedule and plan the frequency...
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Insurance Sales Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description We are looking for an insurance sales manager to be responsible for managing policy sales and overseeing the sales team. The responsibilities of an insurance sales manager include setting and monitoring sales goals, facilitating the professional development of the team, and providing customer support. To be successful as an insurance sales...
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Sales Performance Manager
4 days ago
Bhubaneshwar, Odisha, India HomeLane Full time**Job Overview**We are seeking a highly motivated and results-driven Sales Executive to join our team at HomeLane. As a Sales Executive, you will be responsible for creating and closing new opportunities by identifying and qualifying leads.This role is ideal for someone with past experience in managing relationships with customers and running a sales team....
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Engineer / Territory Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description To identify new customers for our Industrial Air range of products in the assigned territory. Meeting our existing customers to understand their current and future requirement for maintaining 100% customer share. Working in close coordination with our dealers in assigned territory to achieve desired results and sales objectives. And futher...
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Manager - Marketing
2 weeks ago
Bhubaneshwar, Odisha, India iServeU Technology Full time- The Marketing Manager will be responsible for developing and implementing comprehensive marketing strategies to promote our brand, drive customer engagement, and increase market share.- You will oversee a team of marketing professionals and work closely with cross-functional departments to execute marketing campaigns, manage the marketing budget, and...
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Assistant Sales Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description Business Acumen and marketing skills for presenting & selling Fastag to Corporates, SMEs & Logistics companies, OEMs, Dealers. New Business Development: To source new clients for us mainly from the transport industry. Generate new links of potential customers and approach them. ...
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Account Development Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description Develop, establish and maintain current and potential client relationships Identify potential new clients and develop new opportunities Drive sales targets Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals Prepare presentations, proposals and sales contracts/tenders Industry ...
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Business Development Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description Responsibilities ::::: Meet Prospective house owners, Architects, interior designers, Contractors and explain about our products. Generating new business ,make daily sales call /presentation and achieve targets. Develop and maintain positive customer relationship and ensure proper...
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Project Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description A day in the life of an Infoscion • As part of the Infosys project management team, your primary role would be to take end-to-end bottom line responsibility for a Project. • You will lead the proposal preparation, review the project estimations, capture inputs from key stakeholders...
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15h Left Associate Field Service Engineer
4 weeks ago
Bhubaneshwar, Odisha, India ABB Full timeAssociate Field Service EngineerAt ABB we are dedicated to addressing global challenges Our core values care courage curiosity and collaboration - combined with a focus on diversity inclusion and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions Write the next chapter of your ABB story This position...
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Agency Development Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description Recruiting Agents & Advisors by selling career opportunity to prospective advisors Recruitment quality advisors through field, natural market, and other activities Ensure that advisors undergo proper training on product, regulations, and other selling inputs Monitoring and tracking of business performance of advisors Inculcate product as...
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SAP Project Manager
3 weeks ago
Bhubaneshwar, Odisha, India Corporate Resources Full timeJob Description Experience of implementing end to end Projects (SAP or non-SAP) for scope as defined represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise . We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping...