Customer Success Trainee
2 weeks ago
Job Title: Customer Success InternLocation: Bangalore, India (On-site)Internship Duration: 3 months Start Date: Immediate or as per availabilityRole Overview:As a Customer Success Intern, you will be the first line of interaction with our learners, ensuring their onboarding, satisfaction, and retention throughout their journey with Airlearn. This is a high-impact, learner-facing role suitable for someone with a background in sales, relationship management, and communication, even from a non-tech background.We’re looking for a motivated individual who is eager to solve problems, build trust with users, and contribute to user growth and retention.Key Responsibilities:Customer Onboarding: Guide new users through the onboarding process using internal tools and portals to ensure a smooth start to their learning journey.Relationship Building: Engage regularly with learners to build strong, lasting relationships and enhance user experience.Sales Collaboration: Work with the sales and marketing teams to ensure seamless post-sale transitions and onboarding.User Issue Resolution: Respond to user queries through email/chat and escalate issues when necessary.Feedback Handling: Collect and analyze customer feedback to identify trends, pain points, and opportunities for improvement.Knowledge Base Support: Help maintain and improve support documentation and FAQs to proactively assist customers.Usage Tracking: Monitor learner activity and engagement metrics to identify and reach out to at-risk users.Cross-functional Coordination: Liaise with product, content, and tech teams to relay customer feedback and influence product improvements.Required Qualifications & Skills:Education: Recent graduate (any discipline). Non-technical backgrounds are welcome.Experience:At least one prior internship in sales or customer-facing roles is mandatory.Experience with user onboarding tools or CRM portals.Soft Skills:Excellent spoken and written communication skills in English.Strong relationship-building and interpersonal skills.A customer-first mindset and empathetic approach to resolving queries.Technical Aptitude:Comfortable working with basic digital tools (Excel, Google Sheets, CRM tools).Eagerness to learn internal systems even without a tech background.You’re a Great Fit If You:Enjoy interacting with people and solving real-world problems.Can thrive in a fast-paced, dynamic environment.Are detail-oriented, organized, and proactive.Have a passion for education, edtech, or language learning.What You’ll Gain:Real-world experience in customer success and user engagement in a high-growth edtech startup.Opportunity to learn and contribute to multiple business functions (sales, operations, product).Hands-on training in CRM systems, support tools, and customer journey optimization.Certificate and potential for full-time conversion based on performance.
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Customer Success Trainee
4 days ago
Bengaluru, Karnataka, India Talview Full timeManagement Trainee About US: Talview is at the forefront of AI-driven proctoring solutions, offering state-of-the-art technology designed to revolutionise the way educational institutions, certification bodies, and IT companies conduct assessments and certifications. Our commitment to integrity, reliability, and innovation has made us a trusted partner for...
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Customer Success Trainee
2 weeks ago
Bengaluru, Karnataka, India SignEasy Full timeLocation: Bengaluru, Karnataka, India Full-time **Join Signeasy and contribute to a paperless world.** Signeasy is a leading eSignature and contract management platform for signing, sending, and managing critical business documents. 48,000 companies in over 100 countries use Signeasy to simplify paperwork and increase efficiency across departments like...
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Customer Success Trainee
1 week ago
Bengaluru, Karnataka, India Signeasy Full time**Join Signeasy and contribute to a paperless world.** Signeasy is a leading eSignature and contract management platform for signing, sending, and managing critical business documents. 48,000 companies in over 100 countries use Signeasy to simplify paperwork and increase efficiency across departments like Sales, HR, Finance, Operations, etc. Signeasy is a...
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Customer Success Engineer
1 week ago
Bengaluru, Karnataka, India WiMate Technology Solutions Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearExperience: 0-1 yrs. (Internship experience preferred)Please send resume to Qualification :BE - EC,CS, BSc -Computer Application and PowerBIRole Overview:The Trainee - Customer Success Engineer is responsibe for configuring software modules based on client-specific requirements and providing hands-on support throughout the implementation lifecycle. This role...
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Trainee, Customer Support
2 weeks ago
Bengaluru, India Hudson's Bay Company Full time**Trainee, Customer Support** **Who We Are**: Saks is a world-renowned luxury e-commerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled...
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Customer Success
4 weeks ago
Bengaluru, India HappyLocate Full timeCompany DescriptionHappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied...
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Customer Success
4 weeks ago
Bengaluru, India HappyLocate Full timeCompany DescriptionHappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied...
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Customer Success
1 week ago
Bengaluru, Karnataka, India Info Edge Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCustomer Success - Naukri (Zwayam) About the Role The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as the primary contact point for Zwayam's customers. You will manage a set number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their...
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Customer Success
2 weeks ago
Bengaluru, Karnataka, India HappyLocate Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionHappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied...
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Customer Success
4 weeks ago
Bengaluru, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied...
