Head - Digital Transformation - BPO (10-15 yrs)

1 month ago


Noida, India iimjobs Full time

- Should have atleast 5-10 years of BPO experience, should have handled transformation Project in BPO/Voice Business

- Should have atleast 10-15 years of experience of digital transformations across various industries and processes

- Should have deep understanding for how to use new emerging technologies like AI, ML, NLP, Generator AI Etc. to solve various business problems and increase efficiencies

- Should have handled multiple clients across Banking, BFSI, E-commerce, Govt.

- Should have handled delivery Pan India/Multiple languages

- Last span should be a minimum of 6500+ people



  • Noida, India iimjobs Full time

    Role Overview: As a General Manager of Recruitment specializing in BPO mass hiring, you will play a pivotal role in leading and managing the end-to-end recruitment process. Your primary focus will be on high-volume hiring, requiring excellent contact and vendor management skills. Responsibilities:- Strategic Recruitment Planning: Develop and execute...


  • noida, India ICCS Full time

    ICCS is looking for AVP – Digital Transformation for Noida Location, Job description is given below:  Position: AVP – Experience: 15- 20 Years Location: Noida Notice Period: Immediate – 30 Days   Responsibilities  · Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the...


  • Noida, India ICCS Full time

    ICCS is looking for AVP – Digital Transformation for Noida Location, Job description is given below:  Position: AVP –  Experience: 15- 20 Years  Location: Noida  Notice Period: Immediate – 30 Days   Responsibilities  · Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success...

  • CRM Head

    3 weeks ago


    noida, India ICCS Full time

    Position: CRM Head Location: Noida Experience: 15-20 Years Notice Period: Immediate - 30 Days Person should have ops experience on domestic BPO industry of managing ops or client relations or BD with at least 15 years exp . Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback. ...

  • CRM Head

    3 weeks ago


    Noida, India ICCS Full time

    Position: CRM Head Location: Noida Experience: 15-20 Years Notice Period: Immediate - 30 Days Person should have ops experience on domestic BPO industry of managing ops or client relations or BD with at least 15 years exp . Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback. ...

  • Product Head

    3 weeks ago


    Noida, India iimjobs Full time

    Air Freight Product Head Position: Air Freight Product HeadQualification: Graduate/Post Graduate in any stream Professional Qualification: PG in Supply Chain or any other streamExperience: 15-20 Years of relevant experience Location: IGL Noida Key Responsibilities: 1. Sound experience in managing Air freight business, direct operation, Digital product &...

  • Info Edge

    4 weeks ago


    Noida, India iimjobs Full time

    As a Creative Head you will be driving the brand's creative vision at leadership level as well as overseeing the activities of your team to maintain standards of creative excellence, timeliness, etc.As a Creative Head you are expected to - Understand & follow the brand guidelines closely - Understand the users & their accepted styles of communication -...


  • Noida/Greater Noida, India iimjobs Full time

    This is a tentative JD:Roles & responsibilities:- Manages all HR functions including talent acquisition, performance management, employee relations, benefits, and compensation- Develops and maintains the school's employee policies and procedures, employee handbook and employee forms- Manages the recruitment process including posting, recruiting,...

  • Transition Manager

    3 weeks ago


    Noida, India iimjobs Full time

    Position Overview: We're searching for a Transition Manager to oversee seamless transitions for projects, processes, and systems within our dynamic startup environment. As a key contributor, you'll play a crucial role in ensuring efficient change management and smooth transitions to achieve operational excellence.Key Responsibilities:- Plan, coordinate, and...


  • Noida, India iimjobs Full time

    The Head of Product Support team is expected to lead the lead the function with vision and strategy to provide customers with a voice, support, guidance and knowledge resources that will facilitate their objective of using company's products and services and drive sales & revenue. Primary Responsibilities - - Setting the strategy and prioritizing Objectives...

  • Bpo Call Centre

    4 days ago


    Greater Noida, India SNVA Ventures Pvt Ltd Full time

    Greetings for the day Job Role - Hiring for BPO Process BPO Call Center Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call...

  • Bpo Call Centre

    3 weeks ago


    Greater Noida, India SNVA Ventures Pvt Ltd Full time

    Greetings for the day Job Role - Hiring for BPO Process BPO Call Center Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call...


  • Bangalore/Noida, India iimjobs Full time

    Head - HR Position Head - HR ResourcesJob Location- Bengaluru, NoidaQualification Post Graduation in HR Work Experience 15+ yearsAbout Us:We are an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to...


  • Bangalore/Noida, India iimjobs Full time

    Head - HR Position Head - HR ResourcesJob Location- Bengaluru, NoidaQualification Post Graduation in HR Work Experience 15+ yearsAbout Us:We are an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to...

  • Vice President

    3 weeks ago


    Noida, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Noida, India Vighnaharta Screening Pvt. Ltd. Full time

    Female Trainer For Bpo company 3 yr experience required salary - 30 k location - Noida sec-4 good comunication skills **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to...

  • Vice President

    3 weeks ago


    noida, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Plant Head

    2 weeks ago


    Noida, Uttar Pradesh, India Prime Search Full time

    Exp: min 15 yearsSalary: Best in industryLocation: GhaziabadShould have experience in CNC Machine manufacturing Responsibilities 1. Lean Manufacturing2.Machine Manufacturing in Batches 3.Quality Control 4.COGS Control 5.Manpower Planning 6.Packaging and Forwarding 7.Inventory / Production PlanningExperience : YearsNo. of Openings : 10Education :...


  • Noida, India iimjobs Full time

    Purpose : To manage, support, and supervise the business development of Enterprise Application Solutions (SMAC based solutions). This unit is responsible for the acquisition of new projects and project bids.Main Priorities :- Initiate marketing strategies and coordinate actions to influence the market.- Adhere to defined sales processes and maintain/grow the...


  • Noida, India iimjobs Full time

    Requirements:- Practice / Operating Lead: Strong Business Development, Leadership, and Program Management experience (minimum of 15 years), supplemented by direct operational, process, and domain expertise (Legal). Is a qualified Attorney.- Domain Expertise: Mandatory direct 'full life cycle' Outsourcing experience, BPO in a specific domain (Legal...