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Team Leader MUM Domestic Job Details Foundever
4 days ago
**Req ID#:** 385550
**Location:** Mumbai, India, IN, 400072
### Job Summary
**Position:** Team Leader- Operations Ecommerce Process
#### Roles and Responsibilities:
- 6 Days with 1 Week Off (Rotational Shift with Rotational Off)
- Shift Timings: 6am to 10 pm
1. Should exhibit People Management Skills.
2. Should be aware of the various Operations and Client Metrics.
3. Strong analytical, solving skills with strong MS Excel skills.
4. Needs to have the drive to achieve given targets.
5. Process adherence (Check, analyze, Control & Improvement).
6. Drive & adhere to Policies & Procedures.
7. Should be well versed in coaching & providing feedback.
8. Basic exposure to Excel.
### Primary Job Responsibilities
**Position:** Team Leader
**Education:** HSC
**Experience:** Minimum 1 year of experience as a TL
**Process:** International (International Process only should apply)
**Background:** BPO Experience
**Shift Window:** 24 x 7
**Weekoffs:** Any 2 days in a week
**Experience Target:** Experience in handling team; have managed clients; hands-on Excel and people management skills
**Skills:** Good communication skills; Excel knowledge; People management; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage
**Notice Period:** Minimum 30 days or immediate
### Skills/Knowledge/Abilities
- Education
- Experience Target
- Specialized Certifications
### Job Segment: Manager, BPO, Management, Operations
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