Senior Sales Manager

1 month ago

Chennai, India Marriott Full time

Job Number 24060906

Job Category Sales & Marketing

Location The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages sales efforts for the hotel including local corporate and social catering.

• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.

• Responds to incoming catering opportunities for the hotel.

• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Designs, develops and sells creative catered events.

• Maximizes revenue by up-selling packages and creative food and beverage.

• Manages catering sales revenue and operation budgets, and provides forecasting reports.

• Develops menus which drive sales.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

Providing Exceptional Customer Service

• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.

• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

Additional Responsibilities

• Performs other duties, as assigned, to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

  • Senior Sales Manager

    2 weeks ago

    Chennai, Tamil Nadu, India HDFC Standard Life Insurance Co Ltd Full time

    Apply for Senior Sales Manager, Tekpillar in Chennai ,Calicut/ Kozhikode ,Cochin/ Kochi/ Ernakulam ,Kottayam ,Thiruvananthapuram for 1 - 5 Year of Experience on

  • Senior Sales Manager

    2 weeks ago

    Chennai, India HDFC Standard Life Insurance Co Ltd Full time

    Apply for Senior Sales Manager, Tekpillar in Chennai ,Calicut/ Kozhikode ,Cochin/ Kochi/ Ernakulam ,Kottayam ,Thiruvananthapuram for 1 - 5 Year of Experience on TimesJobs.com.

  • Senior Sales Manager

    4 weeks ago

    Chennai, India Foodhub Full time

    Job descriptionFoodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our Online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. With a 0% commission model and using the latest technology, dedicated...

  • Senior Sales Manager

    4 weeks ago

    Chennai, India Foodhub Full time

    Job descriptionFoodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our Online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. With a 0% commission model and using the latest technology, dedicated...

  • Senior Field Sales Manager at Tekpillar

    4 weeks ago

    Chennai, India Tekpillar Full time

    Job Requirements Job Title: Senior Field Sales Manager at Tekpillar - T. Nagar, Chennai, Tamil NaduCompany Name: TekpillarLocation: T. Nagar, Chennai, Tamil NaduSalary: ₹15,000 - ₹35,000 per monthQualification: GraduationJob Description:Are you an experienced and dynamic sales professional looking to take the next step in your career? Join...

  • Area Sales Manager ASM

    2 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Job Details- Managing, training, and providing overall guidance to the sales team of an assigned territory.Setting reasonable sales targets to be achieved by the sales team.Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.Collecting customer feedback and providing updates to senior management.Traveling to...

  • Regional Sales Manager

    5 days ago

    Chennai, India QnQ Healthcare Pvt Ltd Full time

    Company OverviewQnQ Pharmacy (A Unit of QnQ Healthcare Pvt Ltd) is a Novel Retail Unit for Quality Assured Generic Drugs. The company's vision is to provide quality generic medicines at affordable prices. With a focus on ensuring quality medicines are available to the public, the company conducts thorough drug quality testing for all batches in a reputed...

  • Regional Sales Manager

    5 days ago

    Chennai, India QnQ Healthcare Pvt Ltd Full time

    Company Overview QnQ Pharmacy (A Unit of QnQ Healthcare Pvt Ltd) is a Novel Retail Unit for Quality Assured Generic Drugs. The company's vision is to provide quality generic medicines at affordable prices. With a focus on ensuring quality medicines are available to the public, the company conducts thorough drug quality testing for all batches in a reputed...

  • Sales Manager

    2 weeks ago

    Chennai, India Foodbuddies Full time

    Job descriptionWe are seeking a dynamic and experienced Sales Manager to lead our office furniture sales team. The ideal candidate will have a strong background in sales management within the furniture industry, with a focus on office furniture solutions. This role requires strategic thinking, leadership abilities, and a proven track record of driving sales...

  • Sales Manager

    1 week ago

    Chennai, India Foodbuddies Full time

    Job description We are seeking a dynamic and experienced Sales Manager to lead our office furniture sales team. The ideal candidate will have a strong background in sales management within the furniture industry, with a focus on office furniture solutions. This role requires strategic thinking, leadership abilities, and a proven track record of driving sales...

  • Sales Trainee/ Sales Consultant

    2 weeks ago

    Chennai, India zulaikha motors private limited. Full time

    Apply for Sales Trainee/ Sales Consultant / Senior Sales Consultant, Career Progress Consultants in Chennai for 0 - 3 Year of Experience on TimesJobs.com.

  • Senior Sales Executive

    5 days ago

    Chennai, India Aatral Full time

    Job Title: Senior Sales Executive Location: Chennai Job Type: Full-Time Experience Required: 6+ Years in B2B Sales About the Company: We are at the forefront of industrial training solutions, utilizing cutting-edge XR technology to deliver unparalleled safety and process training. Our innovative approach not only enhances operational efficiency but also...

  • Senior Sales Executive

    4 days ago

    Chennai, India Aatral Full time

    Job Title: Senior Sales Executive Location: Chennai Job Type: Full-Time Experience Required: 6+ Years in B2B Sales About the Company: We are at the forefront of industrial training solutions, utilizing cutting-edge XR technology to deliver unparalleled safety and process training. Our innovative approach not only enhances operational efficiency but...

  • Senior Sales Executive

    5 days ago

    Chennai, India Aatral Full time

    Job Title: Senior Sales Executive Location: Chennai Job Type: Full-Time Experience Required: 6+ Years in B2B Sales About the Company: We are at the forefront of industrial training solutions, utilizing cutting-edge XR technology to deliver unparalleled safety and process training. Our innovative approach not only enhances operational efficiency but also...

  • Senior Sales Engineer

    4 weeks ago

    Chennai, India HappyFox Full time

    Our Senior Sales Engineer will be a keen, results-driven individual with precise technical knowledge and strong ability to identify, nurture, and maintain strategic relationships with stakeholders and clients to accomplish company-wide goals and objectives. You will play a significant role in business and sales channel development.Responsibilities Learn the...

  • Senior Sales Executive

    4 weeks ago

    Chennai, Tamil Nadu, India Indu Enterprise Full time

    Job Requirements Job Title: Senior Sales ExecutiveCompany Name: Indu EnterpriseLocation: ChennaiSalary: Competitive salary rangeQualification: 3 - 5 years of relevant experienceJob Description:Are you a dynamic and results-driven Senior Sales Executive seeking a new challenge? Join Indu Enterprise, a leading player in the real estate industry, and unleash...

  • Senior Sales Manager Hybrid

    4 weeks ago

    Chennai, India YES BANK Full time

    ü   Acquire new customer for liability accounts and third party products by effectively managing the sales unit ü   Manage and motivate the sales team ü   Strategize on prospecting and efficient & effective approach to these client segments ü   Cross sell all products alongside the core product ü   ...

  • Regional Sales Manager

    6 days ago

    Chennai, India Career Stone Consultant Full time

    Job Description: As a Regional Sales Manager, you will play a key role in driving sales growth and expanding market share within your designated region(Kerala & Tamilnadu).Your primary responsibility will be to develop and execute strategic sales plans to achieve revenue targets and enhance customer satisfaction.You will lead a team of sales professionals...

  • Regional Sales Manager

    5 days ago

    Chennai, India Career Stone Consultant Full time

    Job Description: As a Regional Sales Manager, you will play a key role in driving sales growth and expanding market share within your designated region(Kerala & Tamilnadu).Your primary responsibility will be to develop and execute strategic sales plans to achieve revenue targets and enhance customer satisfaction.You will lead a team of sales professionals...

  • Regional Sales Manager

    6 days ago

    Chennai, India Career Stone Consultant Full time

    Job Description: As a Regional Sales Manager, you will play a key role in driving sales growth and expanding market share within your designated region(Kerala & Tamilnadu). Your primary responsibility will be to develop and execute strategic sales plans to achieve revenue targets and enhance customer satisfaction. You will lead a team of sales professionals...