Live Service Designer

1 month ago

Hyderabad, India Electronic Arts Full time

Role - Live Service Designer
Location – Hyderabad

We are seeking a Live Service Designer to become an essential part of our Live Ops team. In this role, you'll assist the Live Services Lead in executing LiveOps campaigns in a fast-paced environment. Your key responsibilities will include executing LiveOps strategies to boost player engagement, retention, and monetization. 

What You’ll do:

  • You will report to Associate Game Design Director.
  • Responsible for the execution of all live ops campaigns including but not limited to series, season launches, promotions, etc
  • Collaborate with the Game Writer to develop compelling and thematic in-game content.
  • Regularly tune event difficulties, flow, and pacing according to target metrics.
  • Execute content strategies through new arrivals, prizes, event restrictions, fashion packs, feature packs, and fashion passes daily, weekly, and monthly according to target metrics.
  • Lead ideation of series, props, Covet Collection pieces, and hair accessories
  • Partner with the Art team on the assets design process
  • Understand and analyze the game economy to provide actionable insights to the game team for continuous improvements.
  • Ensure a high level of quality assurance due to the live environment.
  • Advocate on behalf of the live player base, understanding their composition and perspectives.
  • Responsible for keeping documents updated. 

You'll be a great fit if you have:

  • Proven experience of 2+ years of experience in a live operation or similar roles within the mobile gaming industry.
  • Ability to handle multiple priorities in a deadline-driven environment
  • Proficiency in using development planning tools such as Jira and Confluence.
  • Effective communication skills and the ability to work collaboratively in a team environment.
  • Ability to interpret data and make data-driven decisions.
  • Passion for mobile games and a deep understanding of player behavior.
  • Intermediate to advanced proficiency in Office and Google suites.
  • Excellent project management and organizational skills. 
  • Comfortable working directly with partners to plan project deliveries.
  • Strong sense of urgency and meticulous attention to detail.
  • Well-versed in current global pop cultures, lifestyle, and fashion trends.
  • Possess a deep understanding and appreciation of various cultures, along with an awareness of cultural sensitivities.
  • Having a background in fashion is a plus.

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