Head of SaaS Foundation II

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

Meet the team

The mission of SAP S/4HANA and the Public Cloud ERP Product Management team is to drive and grow SAP’s core business as a market leader in cloud ERP. We are responsible for defining product scenarios based on market and target customer needs and translating them into consumable product requirements for engineering teams. We work hand-in-hand with our engineering and product marketing teams, as well as with our customers and partners on continuously improving our SAP S/4HANA Cloud Public Edition product. Product Management is the authoritative voice of the legitimate challenges customers face, evangelizing an outcome-based product vision and roadmap that truly solves customer pain points by creating products that delight, yet serve the needs of SAP.

The SaaS foundation provides the fundamental services for the success of SAP S/4HANA Cloud Public Edition entire functional areas: 

• Ensuring a consistent customer experience across all functional areas by delivering important enablers and necessary supplements 
• Striving to cover the entire product. Current focus is on the ABAP Core, and reuse services on SAP Business Technology Platform (BTP)get into focus as well 
• Enabling IT user/Business user persona with supporting functionality

The Role

We are looking for a passionate candidate that can lead a professional and future-oriented cloud product management team(s). Ideally, you bring a track record in leading multi-national cloud and state-of-the-art SaaS units and are used to working in a fast-paced and agile organization. You will need to drive your organization towards a true SaaS mindset and setup, and quickly establish credibility and trust with key SAP leaders, product marketing and product management teams, engineering teams, customers, and your future peers. As a manager, you will have a CEO mindset, meaning you have accountability for driving success and growth of your respective product area. 

Your future product management team has end-to-end responsibility for making sure that SAP S/4HANA Cloud Public Edition comes with the right SaaS foundation and cloud qualities including but not limited to master data management, document management, output management, information lifecycle management ILM. They are also responsible to work on identity and access governance IAG, compliance topics, and managing multiple BTP based services and applications. Therefore, expertise in one or more of these topic areas is quite advantageous.

• Master Data Management (MDM): Expertise in MDM is crucial as it involves defining and managing the critical data like Business Partner and Product Master which are used in business processes in SAP S/4HANA Cloud Public Edition.
• Document Management (DM): The ability to oversee DM capabilities in a cloud environment is important to ensure efficient and secure storage, retrieval, version control, and collaboration of documents within SAP S/4HANA Cloud Public Edition.
• Output Management: Experience in output management is required to ensure that the system can generate various types of business outputs in different formats and channels, while also supporting personalization and automation.
• Information Lifecycle Management (ILM): Knowledge of ILM is vital for effectively managing the lifecycle of data, including its creation, retention, archiving, and disposal, in compliance with legal, regulatory, and business requirements.
• Identity and Access Management (IAM): Understanding IAM principles and best practices is necessary to secure theuser access to SAP S/4HANA Cloud Public Edition. Access to business apps is controlled by a role-based authorization management. Roles are assigned to users and provide access to certain business tasks..
• BTP Based Services and Applications: Expertise in managing services and applications within SAP Business Technology Platform (BTP) is advantageous, as it enables seamless integration, orchestration, and monitoring of various cloud-based services that extend the functionality of SAP S/4HANA Cloud Public Edition.

What you’ll do

The Head of SaaS Foundation II will report to Head of Product Management - SaaS Foundation and lead a team across multiple locations. Key responsibilities include, but are not limited to: 

• Be a strong influencer across SAP and in the market
• Lead a highly motivated and world class product management unit with focus on SaaS foundation and the particular subjects stated in the role definition’s section that supports the SAP S/4HANA Cloud Public Edition’s strategic direction and growth ambitions
• Understand and take ownership (with your team) of customer problems and turn them into product solutions from concept through to requirements, design, and delivery, collaborating with product marketing, engineering, and other stakeholders in doing so
• Engage customers, partners, and other stakeholders at all stages of the product lifecycle to ensure we are solving the right problems and building products our customers need  
• Be an spokesperson for Cloud ERP within SAP and with analysts, press, and influencers 
• Create a highly innovative organization with strong focus on Employee Engagement and leadership NPS

What you bring

• 6+ years of relevant work experience in the software industry, preferably in Product Management
• Excellent people management & leadership skills and ability to deal with high pressure from internal and external stakeholders 
• Excellent verbal, communication skills with the customers, partners and internal teams, as well as board/executive level presentation skills
• Ideally, an international track record showcasing that you can effectively relate to multicultural teams 
• Strong customer focus with previous exposure to key customers, as well as partner orientation
• Self-motivated and results-driven, with demonstrable success in previous positions
• Expertise in one or multiple of the core topics mentioned above would be advantageous
• Understanding of how to develop a product strategy and a product roadmap based on developing strong market expertise for a topic or product area
• Fluent or near-native English language skills 
   

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
 

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 392916  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time  | Additional Locations: #LI-Hybrid.