Senior Customer L D Manager

4 weeks ago


Bengaluru Bangalore, India timesjobs Full time
# : Senior Customer L&D Manager - Remote

**Date:** May 1, 2024

**Location:** Bengaluru, KA, IN, 560103

**Company:** Ansys

**Requisition #:** 13951

## Our Mission: Powering Innovation That Drives Human Advancement

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

**Innovate With Ansys, Power Your Career.**

## Summary / Role Purpose

Join the Ansys Customer Excellence (ACE) team to drive customer adoption of Ansys solutions to achieve business success. From a global perspective, manage Ansys Customer Learning & Development (L&D) business. You will be part of a passionate, dynamic global team that leads technical L&D efforts to incubate, grow, and transform Ansys user base and continue to expand their digital engineering competencies. You will work with various APAC Go-To-Market (GTM) teams within sales, ACE, and marketing organizations to sell Ansys customer L&D offerings with world-class corporate engineering workforce L&D solutions from Ansys. This is an exciting opportunity to advance your technical knowledge, soft skills, and leadership further while broadening the appeal of engineering simulation and Ansys solutions to a global market.

## Key Duties and Responsibilities
- **Using Ansys L&D expertise:**
- Serve as the go-to person that supports Ansys APAC regional GTM teams to achieve overall business targets.
- Work with APAC GTM teams in executing all activities throughout the customer L&D business development cycle.

- **Apply matrix management approach:**
- Partner with APAC regional sales leadership and management to review opportunities, build resource plans/requirements for future L&D capacity.

- **Review and evaluate current Customer L&D business aspects:**
- Report program ACV and revenue.
- Conduct strategic planning with full business and financial acumen, including Customer L&D product & service offering review, adjustment, and redesign.

- **Lead the effort to maintain and upgrade the established Customer L&D consumption database at all GTM levels:**
- Support sales, sales management, and sales leadership with account/region/area/division-specific customer L&D dashboards.

## Minimum Education/Certification Requirements and Experience
- **Required education background:** Engineering/Business/Physics/Economics/Computer Science/Education/Statistics or related field
- **Required education and years of professional experience in an engineering software environment:** BS 10, MS 7, or PhD 5
- **Track record of business development activities for enterprise solutions in B2B engagements**
- **Demonstrated marketing, pitching, and presenting skills**
- **Strong interpersonal and communication skills, logical problem-solving, fluent in writing and speaking English**

## Preferred Qualifications and Skills
- **Preferred education and years of professional experience in an engineering software environment:** BS 12, MS 10, or PhD 7
- **Strong sense of business and financial acumen, demonstrated capability for strategic business planning**
- **Deep understanding of business processes and procedures**

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.

*INCLUSION IS AT OUR CORE*
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

*WELCOME WHATS NEXT IN YOUR CAREER AT ANSYS*
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

*CREATING A PLACE WERE PROUD TO BE*
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards: Newsweeks Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, Americas Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).



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