ShopSe Digital Finance Looking for Customer Service Manager at Bengaluru, Karnataka, India
4 weeks ago
Company Description
ShopSe Digital Finance is India’s largest digital EMI marketplace, providing innovative No-Cost EMI solutions to empower individuals and enable them to realize their dreams without compromising on financial well-being. With over 200+ brands, 40,000+ retailers, and 10+ lending partners, we offer instant access to credit over a fully digital and paperless process. Our mission is to change the face of consumer financing and usher in a new era of financial independence for all.
Role Description
This is a full-time on-site role for a Customer Service Manager at ShopSe Digital Finance located in Bengaluru. The Customer Service Manager will be responsible for managing customer support operations, ensuring customer satisfaction, analyzing customer feedback, and resolving customer escalations. The role also involves effective communication with customers, internal teams, and external partners, as well as continuous improvement of customer service processes.
Qualifications
- Customer Satisfaction, Customer Service Management, and Customer Support skills
- Strong analytical skills to assess customer feedback and identify improvement areas
- Excellent communication skills to interact with customers, internal teams, and external partners
- Ability to work in a fast-paced environment and handle customer escalations
- Prior experience in a customer service management role is a plus
- Bachelor’s degree in Business Administration or relevant field
Prior Experience
- Minimum 3-5 years of experience in handling a team of 10-20 CSEs
- Experience in fintech/Financial Services / NBFC/ backend operations/Contact Centre
-
Bengaluru, Karnataka, India ShopSe Digital Finance Full timeCompany DescriptionShopSe Digital Finance is India's largest digital EMI marketplace, providing innovative No-Cost EMI solutions to empower individuals and enable them to realize their dreams without compromising on financial well-being. With over 200+ brands, 40,000+ retailers, and 10+ lending partners, we offer instant access to credit over a fully digital...
-
Bengaluru, Karnataka, India ShopSe Digital Finance Full timeCompany DescriptionShopSe Digital Finance is India's largest digital EMI marketplace, providing innovative No-Cost EMI solutions to empower individuals and enable them to realize their dreams without compromising on financial well-being. With over 200+ brands, 40,000+ retailers, and 10+ lending partners, we offer instant access to credit over a fully digital...
-
Bengaluru, Karnataka, India ShopSe Digital Finance Full timeCompany DescriptionShopSe Digital Finance is India's largest digital EMI marketplace, providing innovative No-Cost EMI solutions to empower individuals and enable them to realize their dreams without compromising on financial well-being. With over 200+ brands, 40,000+ retailers, and 10+ lending partners, we offer instant access to credit over a fully digital...
-
ShopSe Digital Finance
1 week ago
Bengaluru, India Shopse Full timeCompany Description: ShopSe is India's largest digital EMI marketplace, based in Bengaluru. Our mission is to empower individuals with innovative No-Cost EMI solutions to enjoy the lifestyle they deserve and realize their dreams without compromising on financial well-being. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners across...
-
Inside Sales Manager
4 days ago
Bengaluru, Karnataka, India ShopSe Digital Finance Full timeCompany OverviewShopSe is the leading digital EMI marketplace in India, headquartered in Bengaluru. Our goal is to empower individuals with innovative No-Cost EMI solutions, allowing them to enjoy the lifestyle they desire without compromising their financial well-being. With a wide range of brands, retailers, and lending partners, both online and offline,...
-
Inside Sales Manager
3 weeks ago
Bengaluru, India ShopSe Digital Finance Full timeCompany DescriptionShopSe is India's largest digital EMI marketplace, based in Bengaluru. Our mission is to empower individuals with innovative No-Cost EMI solutions to enjoy the lifestyle they deserve and realize their dreams without compromising on financial well-being. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners across online...
-
Inside Sales Manager
3 weeks ago
Bengaluru, India ShopSe Digital Finance Full timeCompany DescriptionShopSe is India's largest digital EMI marketplace, based in Bengaluru. Our mission is to empower individuals with innovative No-Cost EMI solutions to enjoy the lifestyle they deserve and realize their dreams without compromising on financial well-being. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners across online...
-
Inside Sales Manager
3 weeks ago
Bengaluru, India ShopSe Digital Finance Full timeCompany DescriptionShopSe is India's largest digital EMI marketplace, based in Bengaluru. Our mission is to empower individuals with innovative No-Cost EMI solutions to enjoy the lifestyle they deserve and realize their dreams without compromising on financial well-being. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners across online...
-
Inside Sales Manager
3 weeks ago
Bengaluru, India ShopSe Digital Finance Full timeCompany Description ShopSe is India's largest digital EMI marketplace, based in Bengaluru. Our mission is to empower individuals with innovative No-Cost EMI solutions to enjoy the lifestyle they deserve and realize their dreams without compromising on financial well-being. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners across online...
-
Inside Sales Manager
3 weeks ago
Bengaluru, India ShopSe Digital Finance Full timeCompany DescriptionShopSe is India's largest digital EMI marketplace, based in Bengaluru. Our mission is to empower individuals with innovative No-Cost EMI solutions to enjoy the lifestyle they deserve and realize their dreams without compromising on financial well-being. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners across online...
-
Assistant Manager
2 days ago
Bengaluru, India ShopSe Digital Finance Full timeJob Description: Role: Alliances, Sales & Business DevelopmentPosition: Assistant ManagerLocation: BangaloreExperience: 2-3 years’ experience in sales, BD and partnershipsSalary: Up-to 6 LPA depending upon current CTCRoles & Responsibilities:This position will be based out of our client/partners' office and will ensure that ShopSe EMI sales volume of the...
-
Assistant Manager
1 day ago
Bengaluru, India ShopSe Digital Finance Full timeJob Description: Role: Alliances, Sales & Business Development Position: Assistant Manager Location: Bangalore Experience: 2-3 years’ experience in sales, BD and partnerships Salary: Up-to 6 LPA depending upon current CTC Roles & Responsibilities : This position will be based out of our client/partners' office and will ensure that ShopSe EMI sales...
-
Customer Service Executive
2 weeks ago
Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full timeHi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...
-
Inside Sales Manager
4 days ago
Bengaluru, Karnataka, India ShopSe Digital Finance Full timeCompany DescriptionShopSe is India's largest digital EMI marketplace, based in Bengaluru. Our mission is to empower individuals with innovative No-Cost EMI solutions to enjoy the lifestyle they deserve and realize their dreams without compromising on financial well-being. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners across online...
-
Bengaluru, Karnataka, India Wisdom Square Technologies Full timeCompany Details:Company name: WISDOM SQUARE TECHNOLOGIES PVT.LTD.Nature of business: IT ServiceWebsite: Designation: Customer Support Executive – International Voice ProcessJob Type: Full timeJob Timing: 5:00 pm – 2:00 amWeek Off: Saturday & SundaySalary: Negotiable(Salary is Base on Current CTC, Total Experience and Interview Process)Location:...
-
Bengaluru, Karnataka, India Wisdom Square Technologies Full timeCompany Details:Company name: WISDOM SQUARE TECHNOLOGIES PVT.LTD.Nature of business: IT ServiceWebsite: Designation: Customer Support Executive – International Voice ProcessJob Type: Full timeJob Timing: 5:00 pm – 2:00 amWeek Off: Saturday & SundaySalary: Negotiable(Salary is Base on Current CTC, Total Experience and Interview Process)Location:...
-
Customer Care Agent
1 week ago
Bengaluru, India 247 customer service Full timeHiring for International Voice Process for USA, UK and Australia shifts. For further information contact DIWAKER - 8073842848 **Job Types**: Full-time, Fresher **Salary**: From ₹17,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: -...
-
Bengaluru, Karnataka, India Bottomline Full timeWho Are We?Bottomline is on a mission to be the world's leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across EMEA are conveniently positioned to enable...
-
Bengaluru, Karnataka, India Bottomline Full timeWho Are We?Bottomline is on a mission to be the world's leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across EMEA are conveniently positioned to enable...
-
Customer Service Representative
2 weeks ago
Bengaluru, India Quick customer electronic service Full timeCustomer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...
