Executive/ Assistant Manager

2 weeks ago


Mumbai, India timesjobs Full time


Contact businesses within the telSpiel service territory, perform needs analysis and provide a detailed solution to these customers.
Stay current with changes and developments in the communications industry. This includes gathering competitive information on products and services, and sharing this information with the product development, marketing, customer service, and executive teams.
Responsible for the initial integration/configuration of all regulated and deregulated solutions and services, which may require written proposals or product demonstrations.
Manage complex contract negotiations and work with legal counsel as required.
Champion clients agreement to purchase through order, design, and implementation phases. During this process the Enterprise Sales Executive will interface with, and as needed, give direction to other departments within telSpiel to ensure customer satisfaction with services provided.
Develop trusted partner relationships with all customers to retain and grow revenues over time.

Additional Responsibilities

Assist with marketing strategy and sales support.
Maintain ongoing customer relationships with travel to our serving areas as required.
Continually evaluate business processes and recommend improvements.
Participate in revenue budget forecasting and ongoing budget variance reporting.

Knowledge, Skills, and Abilities

Working knowledge of the enterprise/corporate customers. Preferably in sales department. This applies for Assistant Manager.
Must have exceptional communications skills (both verbal and written) and a strong drive to help customers with creative solutions.
Strong listening and analytical skills are required to determine customer needs and requests.
Strong presentation skills are required, both in person and via teleconference or video conference.
Ability to make sound decisions with the information at hand, with the end goal of customer satisfaction and positive revenue generation.
Well organized, with attention to detail.
Excellent organizational skills allowing to manage multiple tasks simultaneously.


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