Sr. Associate

Technology Architect

Qualification:

Responsibility:

• ▪ Understand various functional and non functional requirements.

• ▪ Break down the requirements into smaller modules.

• ▪ Apply knowledge of product provided frameworks for effective design.

• ▪ Provide inputs for categorizing critical and noncritical requirements.

• ▪ Develop proof of concept.

• ▪ Implement key integration patterns using relevant integration technology.

• ▪ Understand implications of performance and security in solutions.

• ▪ Provide inputs in designing end to end solution from a technical perspective.

• ▪ Review and approve system architecture design.

• ▪ Expert knowledge of development lifecycles such as Agile methodologies.

• ▪ Present the architecture to customers and seek signoff.

• ▪ Work on specific test cases for technology intensive modules such as multicloud integrations, cloud security.

• Coding.

• ▪ Analyze allocated task and understand BRD, low level and high level design.

• ▪ Allocate modules to developers for coding.

• ▪ Provide guidance to developers and set standards.

• ▪ Understand and educate the team on the database concepts.

• ▪ Write efficient queries and understand logical and physical data models ▪ Review pseudo codes written by developers and provide a go ahead for code development.

• ▪ Prepare for incremental code creation and unit testing.

• ▪ Oversee development process and update Project Manager on development progress.

• ▪ Identify future product version releases and implications on code.

• ▪ Use internal reusable components or vendor specified accelerators for coding.

• ▪ Review final codes written by developers on adherence to standards/functionality and approve for testing.

• follow up with Developers to ensure integration of components (input / output).

• ▪ Troubleshoot critical technical issues.

• ▪ Address and resolve escalations related to critical technical issues.

• ▪ Prepare weekly/monthly reports on the project and share with client/Project Manager.

• Ensure all system builds are prepared on time.

• Testing.

• ▪ Review test cases written by team Provide support for development of integration test cases as required.

• ▪ Participate in defect triage meetings with the team and identify actions to reduce defects.

• ▪ Include positive and negative test cases to check functionality.

• ▪ Check if peer review is completed at each step of test execution.

• ▪ Review, analyze and validate results.

• ▪ Follow up with team assigned for rework on code defects and close the same.

• align technical component testing with sprint methodologies of testing.

• ▪ Attend QA audits as and when required.

• ▪ Monitor system builds Signoff on test cases created by team.

• ▪ Discuss results / actions from NFR testing and signoff on the same for system testing / NFR.

• ▪ Collaborate with Cloud Success Managers on signoff of cloud custom components (as needed).

• ▪ Suggest and leverage automated testing tools for performance validation.

• Deployment Support and Closure.

• ▪ Create strategy for roll back.

• ▪ Conduct dry run on pilots.

• ▪ Monitor the processes are being followed.

• ▪ Document changes in the system.

• ▪ Resolve issues that arise during project deployment/ closure.

• ▪ Check that all action items mentioned in the deployment checklist have been completed.

• ▪ Post final acceptance, conduct all closure schedules.

• ▪ Provide support in creation of a final project report.

• ▪ Conduct handover to AVM team.

• ▪ Monitor all system/security administration activities and ensure all audit requirements are met.

• Service Support and Maintenance Release Management.

• ▪ Review incident/problem/change management plan created by team.

• ▪ Track issue/problem resolution.

• ▪ Conduct RCA.

• ▪ Define communication and issue resolution matrix.

• ▪ Drive and implement best practices for resolution of issues.

• ▪ Liaise with business users/SMEs to resolve issues if required.

• ▪ Review patch fixes created to prevent recurrence of complex problems ▪ Track adherence to SLAs.

• ▪ Guide team members in the course of incident/ problem management.

• ▪ Conduct change impact assessment.

• Collate change records.

• ▪ Share change records with relevant stakeholders.

• Knowledge Management.

• ▪ Create and update knowledge articles in the knowledge management repository.

• ▪ Provide guidance to team members to maintain all documentation related to project.

• ▪ Conduct KT sessions.

• ▪ Create knowledge articles on the problem, workaround solutions.

• Monitor and report the usage of knowledge articles.

• Maintain knowledge management database.

• Training and Recruitment / People Management.

• ▪ Provide assistance in selection of representative employee groups for training.

• ▪ Conduct training.

• Mentor team members in project teams with respect to product and domain skills on projects.

• ▪ Conduct technical, face to face interviews with candidates and support recruitment process.

• ▪ Set goals for team members and monitor performance.

• ▪ Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.

• ▪ Conduct performance appraisal for team members.

• ▪ Organize team initiatives on a periodic basis.

• Project Planning and Set up.

• ▪ Understand resource plan.

• ▪ Plan for knowledge enrichment, change management and quality management.

• ▪ Conduct estimation of time utilization of different resources and activities ▪ Identify appropriate processes based on project landscape.

• ▪ Identify gaps and advise on improvements if required.

• ▪ Share inputs in creation of project plan with Project Manager.

• ▪ Review hardware/software requirement plan.

• ▪ Validate system build.

• Understand the test strategy, evaluate the design and identify gaps in the test plans, if any.

• ▪ Define KT plan.

• ▪ Customize project management system.

• ▪ Define standards and set Cognizant 20.

• ▪ Provide all support required during presales activities.

• Requirement Gathering and Analysis.

• ▪ Understand the requirements from clients/ functional consultants.

• ▪ Participate in client calls and seek clarifications.

• ▪ Relay information gathered to the team.

• ▪ Create a requirements traceability matrix.

• ▪ Provide inputs during creation of operational concepts and scenarios.

• ▪ Perform requirements feasibility with regards to testing and implementation.

• ▪ Identify interface touch points, interfaces, and services requirements.

• ▪ Analyze NFRs.

• Solution Conceptualization.

• ▪ Participate / collaborate with Technology specialists in building solution POCs for identified minor components.

• ▪ Document solution design sections assigned Ensure accelerators / reusables are leveraged in the solutions built.

• Solution Definition and Design.

• ▪ Provide support to specialists during requirement gathering (technical and infrastructure perspective during downstream assessment) to other teams.

• ▪ Interact with client to understand their requirements.

• ▪ Interact with domain/ product architects and provide requirements to design solution.

• ▪ Collaborate with delivery team to develop HLD/ functional design.

• ▪ Create infrastructure architecture for project based on the requirements.

• ▪ Collaborate with product infrastructure teams to raise timely requests for instances / infra availability.

• Project Support.

• ▪ Conduct technical reviews and audits for checklists and work packages ▪ Report weekly status and walkthrough to the Project Manager / Client.

• ▪ Followup with customer POC to resolve team issues and any other dependencies.

• ▪ Work with cloud infra providers to address issues relating to performance, scalability.

• ▪ Raise concerns regarding changes in timelines with Client and facilitate resolution.

• ▪ Measure and report the actual effort against the estimated effort and ensure task progress reporting in C20.

• ▪ Technical lead will also lead conversations with cloud product vendors on roadmap / architecture discussions as needed by clients.

• Asset Development and Governance.

• ▪ Share ideas with Technical specialist on opportunity areas for asset / reusable / tools development.

• ▪ Provide inputs into challenges faced during development.

Must Have Skills

• SFDC Devlpmnt & Customization

• Salesforce DevOPS

• SFDC Sales Cloud

• SFDC Lightning

• SFDC Configuration

Good To Have Skills

• Salesforce CloudSense

• Sales Cloud Einstein

• Salesforce Experience Cloud

• SFDC Sharing and Visibility

• SFDC Integration