Customer Service Representative
2 weeks ago
About FlowcallFlowcall is an AI customer service platform (AI Agents + AI helpdesk/ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat. About the RoleWe're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.What You'll DoRespond to client queries about product usage, features, and best practicesTroubleshoot issues clients face with AI agent performance and platform functionalityConfigure and fine-tune AI agents when they're not responding correctly or when clients escalateGuide clients through setup, onboarding, and ongoing platform optimizationDocument common issues and contribute to help articles and internal knowledge basesCollaborate with the product and engineering teams to flag bugs and suggest improvementsWhat We're Looking For1-3 years of experience in customer service or client support, preferably in a SaaS environmentStrong written and verbal communication skills in English and HindiAbility to understand technical products and explain them simply to clientsProblem-solving mindset with attention to detailComfortable working across multiple tools and communication channelsExperience with D2C brands customer service is a plusFamiliarity with CRM tools, ticketing systems, or helpdesk platforms preferredCompensationUp to ₹25,000 per monthWhy Join Flowcall?Be part of a fast-growing AI startup founded by IIT Bombay alumniWork at the intersection of AI and customer experienceOpportunity to grow as the company scalesCollaborative, no-hierarchy culture
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Customer Service Representative
1 week ago
India Zanda Financial Services (PVT) Limited Full timeJob Description Company Description Zanda Financial is a financial technology company committed to offering convenient and secure inclusive financial services. With a focus on empowering individuals, particularly small entrepreneurs and self-employed individuals, Zanda Financial provides tools to enhance livelihoods and support business growth. By fostering...
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Customer Service Representative
1 week ago
india beBeeProblem Full timeAbout UsWe're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending.Customer Service Representative RoleThis role requires problem-solving, collaboration, and ensuring customers feel heard, valued, and supported. The mission is to manage customer conversations with care and precision, exceeding...
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Customer Service Representative
3 weeks ago
India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
3 weeks ago
India CareerUS Solutions Full timeJob Description Customer Service Representative Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong...
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Customer Service Representative
2 weeks ago
India Venture Smarter Full timeVenture Smarter was founded by experts in law finance and strategy who saw a need for a more holistic approach to business consultancy United by core values of innovation integrity and impact we offer a 360-degree suite of solutions tailored to each client s needs Over the years we ve successfully guided businesses through growth market transitions and legal...
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Customer Service Representative
1 week ago
Mumbai, Maharashtra, India, Maharashtra LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
2 weeks ago
India Bloom Consulting Services Full timeNA Experience **0 - year** Offered Salary Notice Period **Not Disclosed** Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To initiate a video verification in case of any alarm/ticket.
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Customer Service Representative
2 weeks ago
india, IN CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
2 weeks ago
india, IN CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Representative
2 weeks ago
Ahmedabad, Gujarat, India, Gujarat NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
