Sales Operations Specialist

4 weeks ago

Bengaluru, India Testsigma Full time

About Testsigma


Testsigma makes it fast and easy for QA teams to run test automation at speed and scale without coding expertise. We do this by empowering everyone in the team author test cases using plain English statements and run the tests across thousands of browsers and devices. Unlike legacy test automation frameworks, Testsigma does not require knowledge of coding, thus enabling QA teams of all sizes to start automating their tests in weeks as opposed to months. Hundreds of leading QA teams across the world use Testsigma’s low-code test automation platform to release quality software at speed and scale. Some notable customers of Testsigma include Cisco, Samsung, Bosch, Honeywell, and American Psychological Association. Testsigma is headquartered in San Francisco with engineering teams in Bangalore and Chennai. Testsigma is a backed by marquee investors like Accel, MassMutual and Strive.


We are seeking a highly skilled and motivated Sales Automation Specialist to join our team in Bangalore. This role will work closely with our GTM teams to own and optimize the lead->close process and tech stack that drive efficiency and effectiveness across these functions. The ideal candidate will be an expert in Salesforce, HubSpot, and Outreach, with a strong background in project management, communication, and stakeholder management.


Key Responsibilities:

  • Salesforce, HubSpot, and Outreach Administration:
  • Own the setup, management, and optimization of workflows, campaigns, and integrations across Salesforce, HubSpot, and Outreach
  • Automate repetitive tasks and create workflows to ensure the smooth operation of sales and marketing processes
  • Collaborate with key stakeholders to identify gaps, enhance automation, and drive improvements


  • Stakeholder Management:
  • Work closely with sales, marketing, and customer success teams to understand their goals, challenges, and needs, and develop automated solutions to streamline their processes
  • Ensure transparent communication and align cross-functional teams on automation goals and execution


  • Project Management:
  • Lead multiple automation projects simultaneously, ensuring they are delivered on time, within scope, and aligned with business objectives
  • Prioritize initiatives and manage resources to ensure the highest value projects are completed effectively


  • Process Optimization and Reporting:
  • Continuously analyze existing processes, identifying opportunities for improvement, and providing recommendations for optimization
  • Develop and maintain regular reports and dashboards to track the effectiveness of automation initiatives and drive data-backed decisions
  • Identify opportunities for process automation within sales/marketing operations to streamline workflows, improve efficiency, and enhance productivity


  • Training and Support:
  • Provide ongoing support and training to internal teams on how to use the tools effectively
  • Serve as the subject matter expert for integrating technologies and tools, ensuring best practices are followed across the organization

Key Requirements:

  • 5+ years of experience in revenue operations / marketing & sales operations or a similar role.
  • Hands-on experience with Salesforce, HubSpot, and Outreach (or any other sales engagement platform) is preferred
  • Strong project management skills, with the ability to manage multiple priorities and deadlines
  • Excellent communication and stakeholder management skills, with a track record of working cross-functionally
  • Demonstrated ability to optimize and automate processes that drive efficiency in sales, marketing, and customer success
  • Analytical mindset with the ability to interpret data and provide actionable insights
  • Strong organizational and time-management skills
  • Proactive, self-starter with a passion for technology and process automation


Benefits:

  • Opportunity to work in a fast-growing, high-growth SaaS StartUp with ownership to drive new initiatives.
  • A killer salary
  • Paid personal time off.
  • Strong result-oriented culture, promoting continuous giving and receiving of feedback.
  • Monthly team bonding activities, yearly anniversary party, fun & more

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