Customer Engagement Specialist

3 weeks ago


Bengaluru, India Aristo Atelier Full time

Job Description: Customer Engagement Specialist

Experience: 2-3 years


We are seeking a dynamic and proactive Customer Engagement Specialist to join our premium interior design company. The ideal candidate will play a pivotal role in enhancing customer experiences by managing tele calling, approaching high-end clients, and ensuring walk-ins receive exceptional service.


Key Responsibilities:

  • Conduct outbound calls to premium clientele, showcasing our exclusive interior design solutions.
  • Engage with potential customers to generate leads and schedule appointments.
  • Welcome and assist walk-in customers, ensuring a personalized showroom experience.
  • Build and maintain strong relationships with clients to foster long-term partnerships.
  • Effectively communicate product features, benefits, and customization options to clients.
  • Coordinate with the sales and design teams to ensure seamless client engagement and satisfaction.
  • Maintain records of customer interactions, inquiries, and feedback.
  • Stay updated on industry trends to suggest innovative solutions to clients.


Key Qualifications:

  • 2-3 years of experience in customer service, tele calling, or a similar client-facing role, preferably in the luxury or premium segment.
  • Exceptional communication and interpersonal skills with the ability to engage high-profile clients.
  • Strong organizational skills with attention to detail.
  • A customer-centric mindset with the ability to create memorable experiences.


Why Join Us?

  • Prestigious Brand: Be part of a globally recognized premium interior design brand.
  • Collaborative Environment: Work in a creative, innovative, and team-oriented workspace.


Location: Bangalore




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