Customer Engagement Specialist

7 days ago


Bengaluru, Karnataka, India HighApe Full time

About HighApe

HighApe is an innovative platform that empowers users to discover and book unique local experiences tailored to their interests and location. Our mission is to make exploring new experiences easy, enjoyable, and accessible for everyone in their city.

Job Overview

We are seeking a Customer Engagement Specialist to join our Bengaluru team on a full-time basis. As a key member of our customer support team, you will be responsible for delivering exceptional customer satisfaction, utilizing your analytical skills, and communicating effectively with customers on a daily basis.

Key Responsibilities

  • Manage customer interactions to ensure high levels of satisfaction and loyalty
  • Utilize analytical skills to resolve complex customer issues efficiently
  • Communicate effectively with customers through various channels
  • Maintain accurate records of customer interactions and resolutions

Requirements

  • Fresher or 1-2 years of experience in a customer-facing role
  • Excellent interpersonal and communication skills
  • Able to work in a fast-paced environment with multiple priorities
  • Strong analytical and problem-solving abilities
  • Bachelor's degree in Business Administration or relevant field preferred

Compensation and Benefits

The estimated annual salary for this position is ₹800,000 - ₹1,200,000 depending on experience, plus a range of benefits including health insurance, retirement plan, and opportunities for professional growth and development.



  • Bengaluru, Karnataka, India BlackBuck Full time

    Job OverviewThe Customer Engagement Specialist will play a pivotal role in enhancing the experience of subscribed shippers and truckers on the BlackBuck platform, leading to higher retention and renewals.


  • Bengaluru, Karnataka, India SIB Operations and Services Limited Full time

    SIB Operations and Services Limited seeks a Customer Engagement Specialist to join our team. The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to interact effectively with customers over the phone.As a Customer Engagement Specialist, you will be responsible for answering customer inquiries, resolving...


  • Bengaluru, Karnataka, India Lanstitut Technologies Pvt Ltd Full time

    Job Title: Customer Engagement SpecialistAbout Lanstitut Technologies Pvt Ltd:Lanstitut Technologies Pvt Ltd is a dynamic company that values strong relationships with its clients. We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships.Estimated...


  • Bengaluru, Karnataka, India Credvent Services Pvt ltd Full time

    Key Responsibilities:Make outbound calls to engage with prospects and promote services.Present information about products or services in a clear and concise manner.Highlight key features and benefits to generate interest.Address concerns or objections raised by prospects.Maintain accurate and detailed records of calls.Conduct follow-up calls to nurture leads...


  • Bengaluru, Karnataka, India Blue Matrix Connect Full time

    At Blue Matrix Connect, we offer a dynamic and challenging environment for professionals who are passionate about delivering exceptional customer experiences.We are seeking highly motivated individuals to join our team as Customer Engagement Specialists in Bangalore Urban, Karnataka, India. In this role, you will be responsible for handling voice-based...


  • Bengaluru, Karnataka, India Trizilla Franchise Private Limited Full time

    We are seeking a highly skilled Customer Engagement Specialist to join our team at Trizilla Franchise Private Limited. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.Company OverviewAt Trizilla Franchise Private Limited, we value our customers and strive to provide them with the best...


  • Bengaluru, Karnataka, India Jazp Full time

    Jazp is seeking a Customer Engagement Specialist to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences.We are committed to providing a dynamic and supportive work environment that fosters growth and development.Key Responsibilities:Communicate with customers via various...


  • Bengaluru, Karnataka, India Karma Group Global Full time

    Job OverviewWe are seeking a highly skilled Customer Service and Engagement Specialist to join our team at Karma Group Global.


  • Bengaluru, Karnataka, India Koshys Hospital - NABH Accredited Full time

    At Koshys Hospital - NABH Accredited, we strive to deliver exceptional patient care and create a warm environment of trust and integrity.About the RoleWe are seeking an experienced Customer Engagement Specialist to join our team. This full-time position is based in Bangalore Urban, Karnataka, India.Key ResponsibilitiesTo effectively communicate medical...


  • Bengaluru, Karnataka, India Osmosys Software Solutions Pvt. Ltd. Full time

    At Osmosys Software Solutions Pvt. Ltd., we are looking for a skilled Candidate to join our team as a Customer Acquisition Specialist.About the Role:We require an experienced sales professional to drive business growth by generating engagement with new customers and strategic partners in Canada and/or UK. The successful candidate will be based in our...


  • Bengaluru, Karnataka, India Aubree Chocolaterie Full time

    Aubree Chocolaterie is seeking a highly skilled Senior Customer Engagement Specialist to join its team in Bengaluru. This full-time position requires at least 4 years of experience.The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.This role involves building and...


  • Bengaluru, Karnataka, India SNAP Inventures Full time

    The SNAP Inventures team is seeking an exceptional Customer Support Specialist to join our sales and customer engagement efforts. This role requires strong communication skills, a customer-centric approach, and the ability to manage high-volume phone calls.About the RoleIn this position, you will be responsible for generating sales leads, identifying...


  • Bengaluru, Karnataka, India MoEngage Inc. Full time

    About MoEngageWe are a leading Marketing Technology Stack provider that helps brands redefine customer engagement in the mobile era.Our technology analyzes billions of data points to predict customer behavior and build marketing campaigns that proactively engage users.We have marquee clients like Traveloka, Bukalapak, Kredivo, Vodafone, Oyo, Airtel, and...


  • Bengaluru, Karnataka, India SAP Full time

    About SAPSAP is a global technology company that helps over 400,000 customers around the world work together more efficiently and make better decisions using business insight. Our portfolio includes end-to-end business application software, database, analytics, intelligent technologies, and experience management solutions.We believe in unleashing all talent...


  • Bengaluru, Karnataka, India MoEngage Inc. Full time

    About MoEngage Inc.We are a leading Marketing Technology Stack provider that helps brands redefine customer engagement in the mobile era. Our cutting-edge technology analyzes billions of data points to predict customer behavior and build marketing campaigns that proactively engage users.With marquee clients like Traveloka, Bukalapak, Kredivo, Vodafone, Oyo,...


  • Bengaluru, Karnataka, India Swa Artisanal Syrups Full time

    Join a dynamic team at Swa Artisanal SyrupsWe are seeking an experienced Community Engagement Specialist to join our team in Whitefield, Bangalore. This is a full-time position that requires occasional travel for events.The ideal candidate will have 3+ years of experience in community development and outreach, preferably in the beverage/restaurant/F&B...


  • Bengaluru, Karnataka, India MoEngage Inc. Full time

    MoEngage Inc. is a pioneering Marketing Technology Stack provider empowering brands to redefine their customer engagement in the mobile era.Sitting at the intersection of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyzes billions of data points generated by customers and their devices,...


  • Bengaluru, Karnataka, India Travel Unbounded Full time

    Key Responsibilities:• Engage with customers on the phone, WhatsApp, and other communication channels to promote leisure travel opportunities.Requirements:• Strong English and Hindi language skills.What We Offer:• Urgent openings for tele sales professionals.Travel Unbounded:This role is for individuals who are goal-oriented, positive, and willing to...


  • Bengaluru, Karnataka, India SIB Operations and Services Limited Full time

    Key Responsibilities:Our ideal candidate will be responsible for engaging with customers through phone calls, resolving their queries, and converting leads into sales.Key Qualifications:- Graduation in any stream- Minimum 6 months of experience in Tele calling preferred- Proficiency in Kannada, English, and additional languages (Hindi, Telugu, or...


  • Bengaluru, Karnataka, India SAP Full time

    Company OverviewSAP is a leading enterprise software company that helps organizations run better by providing innovative solutions for managing business operations, supply chains, and customer relationships. With over 400,000 customers worldwide, SAP has established itself as a market leader in end-to-end business application software and related...