UCCE L2 Support

Job DescriptionIndependently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives.Gather, Understand and Successfully Translate business requirements into technical specifications.Ready to work in rotational US Shifts.Flexible work...

**Job Description**: Independently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into technical specifications. Ready to work in rotational US Shifts. Flexible...

Job Description Independently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into technical specifications. Ready to work in rotational US Shifts. ...

Job Description Independently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into technical specifications. Ready to work in rotational US Shifts. ...

Job DescriptionIndependently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into technical specifications.Ready to work in rotational US Shifts.Flexible work...

Position: L2 Support Experience: 2- 4 years Shift : Rotational (For night Shift –shift allowances will be paid ) Work Mode: Hybrid Desired Candidate Profile:1. Definitive source of knowledge, technique, and expertise of operations 2. Strong knowledge of frontend technologies (react native knowledge preferred)3. Knowledge of backend technologies 4....

Position: L2 Support Experience: 2- 4 years Shift : Rotational (For night Shift –shift allowances will be paid ) Work Mode: Hybrid Desired Candidate Profile:1. Definitive source of knowledge, technique, and expertise of operations 2. Strong knowledge of frontend technologies (react native knowledge preferred)  3. Knowledge of backend...

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.What's this role about?Three Profiles for L2 support 7+ years of exp, Skilled able to answer system User calls properly, can give...

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.What's this role about?Three Profiles for L2 support 7+ years of exp, Skilled able to answer system User calls properly, can give...

Implement and maintain monitoring solutions to proactively identify issues.Respond to alerts promptly and take necessary actions to prevent service disruptions.Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions.Identify areas for improvement in processes, automation, and tooling.Collaborate with DevOps teams to...

**Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...

Should have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets...

Implement and maintain monitoring solutions to proactively identify issues. Respond to alerts promptly and take necessary actions to prevent service disruptions. Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions. Identify areas for improvement in processes, automation, and tooling. Collaborate with DevOps...

Implement and maintain monitoring solutions to proactively identify issues. Respond to alerts promptly and take necessary actions to prevent service disruptions. Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions. Identify areas for improvement in processes, automation, and tooling. Collaborate with DevOps...

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? Three Profiles for L2 support 7+ years of exp, Skilled able to answer system User calls properly, can give...

Job Description: #LI-DNI Managing Cisco Contact Center Operations for a Banking customer for 24 x 7 support. Experience in managing Support team with Cisco UCCE, outbound dialer, Has to work 2 Saturdays in a month as well Key Skills: Telecom Experience, Cisco UCCE, outbound dialer Location: PUN Required Experience: Min 12 yrs Positions: 1

About V Group:V Group Inc., an IT-based solution entity based out of New Jersey. With multiple offshore sites (Pune and Bhopal) in India. With offerings ranging from IT infrastructure to Product development, V Group Inc provides a compliant service in numerous industry sectors while maintaining structure, stability, and core values.Current business groups...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

Job DescriptionWork Timings: 4:00 PM to 12:00 AM ISTApplication Support - L2, L3 support experience.  Excellent communication skills.Basic knowledge of SQL Server. Programming skills in C# .Net , Web Development and should be able to fix code issues. Debug Applications using logs and database Queries.Knowledge of scripting, configurations and file...

Job Description Work Timings: 4:00 PM to 12:00 AM ISTApplication Support - L2, L3 support experience.  Excellent communication skills.Basic knowledge of SQL Server. Programming skills in C# .Net , Web Development and should be able to fix code issues. Debug Applications using logs and database Queries.Knowledge of scripting, configurations and file...