UCCE | 5 to 7 Years | Chennai
Found in: Talent IN C2 - 2 weeks ago
Job Description
Independently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives.
Gather, Understand and Successfully Translate business requirements into technical specifications.
Ready to work in rotational US Shifts.
Flexible work schedule to handle emergency outage or other situations with ability to work on or resolve issues while out of the office.
Follow existing policy procedures used to configure and maintain various portions of Cisco Telephony and their associated systems.
Analyze and standardize procedures to improve efficiency and effectiveness of contact center operations.
Coordinate effort and communication between geographically and time separated groups.
Primary Skills
Must have hands on experience and at least L2 skills in Cisco Unified Contact Center Enterprise (UCCE), CUCM, Cisco Voice Portal (CVP) and voice gateways. Good knowledge of Cisco UCCE, CUCM Architecture, deployment models and components. Good knowledge and hands on experience in Cisco UCCE Call flow scripts. Good knowledge and hands on experience in Cisco CVP Scripting. Troubleshooting at least L2 level skills UCCE, CUCM and CVP related issues. Good hands-on experience in CVP Micro app and knowledge in VXML application. Good hands-on experience in VXML Gateway configuration and troubleshooting. Knowledge and experience in Cisco WebEx Enterprise and AWS Connect cloud telephony. Knowledge in Cisco Unified Intelligence Center Reporting (CUIC).-
UCCE | 5 to 7 Years | Chennai
Found in: Whatjobs IN C2 - 1 week ago
Pune, India Capgemini Full timeJob DescriptionIndependently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives.Gather, Understand and Successfully Translate business requirements into technical specifications.Ready to work in rotational US Shifts.Flexible work...
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UCCE | 5 to 7 Years | Chennai
Found in: Whatjobs IN C2 - 2 weeks ago
pune, India Capgemini Full timeJob Description Independently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into technical specifications. Ready to work in rotational US Shifts. ...
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UCCE | 5 to 7 Years | Chennai
Found in: Talent IN C2 - 2 weeks ago
Pune, India Capgemini Full timeJob DescriptionIndependently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into technical specifications.Ready to work in rotational US Shifts.Flexible work...
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UCCE L2 Support
Found in: Whatjobs IN C2 - 2 weeks ago
Pune, India Servion Global Solutions Full timeWe do have an open opportunity for UCCE L2 Support for Pune location.Please share your updated profile to UCCE L2 Support:Exp level- 4- 10 YearsWork Location: PuneWorking from Office24/7 Rotational shiftsSupporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.• Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.•...
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UCCE L2 Support
Found in: Appcast Linkedin IN C2 - 2 weeks ago
Pune, India Servion Global Solutions Full timeWe do have an open opportunity for UCCE L2 Support for Pune location.Please share your updated profile to yuvashri.s@servion.comUCCE L2 Support:Exp level- 4- 10 YearsWork Location: PuneWorking from Office24/7 Rotational shiftsSupporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.• Basic Cisco ICM/CCMP/CVP/CUIC &...
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UCCE L2 Support
Found in: Whatjobs IN C2 - 2 weeks ago
Pune, India Servion Global Solutions Full timeWe do have an open opportunity for UCCE L2 Support for Pune location. Please share your updated profile to UCCE L2 Support: Exp level- 4- 10 Years Work Location: Pune Working from Office 24/7 Rotational shifts Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. • Basic Cisco ICM/CCMP/CVP/CUIC &...
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UCCE L2 Support
Found in: Talent IN 2A C2 - 2 weeks ago
Pune, India Servion Global Solutions Full timeWe do have an open opportunity for UCCE L2 Support for Pune location.Please share your updated profile to yuvashri.s@servion.comUCCE L2 Support:Exp level- 4- 10 YearsWork Location: PuneWorking from Office24/7 Rotational shiftsSupporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.• Basic Cisco ICM/CCMP/CVP/CUIC &...
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Sdm
6 days ago
Pune, India Servion Global Solutions Full timeJob Description: - #LI-DNI - Managing Cisco Contact Center Operations for a Banking customer for 24 x 7 support. - Experience in managing Support team with Cisco UCCE, outbound dialer, NICE Recording - Has to work 2 Saturdays in a month as well. - Key Skills: - Cisco UCCE, Outbound Dialer, NICE Recording, Banking Experience - Location: - PUN - Required...
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Service Delivery Manager
Found in: Talent IN C2 - 2 weeks ago
Pune, India Servion Global Solutions Full timeJob Description: #LI-DNI Managing Cisco Contact Center Operations for a Banking customer for 24 x 7 support. Experience in managing Support team with Cisco UCCE, outbound dialer, Has to work 2 Saturdays in a month as well Key Skills: Telecom Experience, Cisco UCCE, outbound dialer Location: PUN Required Experience: Min 12 yrs Positions: 1
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Service Delivery Manager
Found in: Whatjobs IN C2 - 2 weeks ago
pune, India Servion Global Solutions Full timeJob Description: #LI-DNIManaging Cisco Contact Center Operations for a Banking customer for 24 x 7 support.Experience in managing Support team with Cisco UCCE, outbound dialer,Has to work 2 Saturdays in a month as well Key Skills: Telecom Experience, Cisco UCCE, outbound dialer Location: PUN Required Experience: Min 12 yrs Positions: 1
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IT Networking | 5 to 7 Years| Chennai&Pune
Found in: Whatjobs IN C2 - 1 week ago
Pune, India Capgemini Full timeJob DescriptionSeeking a Network Engineer highly motivated to learn & develop itself. We offer a position in a truly global international team and with extensive development opportunities. Combining network and network security technologies, the role will be around tasks related to the maintenance and security of data centers networks all overPrimary...
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IT Networking | 5 to 7 Years| Chennai&Pune
Found in: Whatjobs IN C2 - 2 weeks ago
pune, India Capgemini Full timeJob Description Seeking a Network Engineer highly motivated to learn & develop itself. We offer a position in a truly global international team and with extensive development opportunities. Combining network and network security technologies, the role will be around tasks related to the maintenance and security of data centers networks all over Primary...
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IT Networking | 5 to 7 Years| Chennai&Pune
Found in: Talent IN C2 - 2 weeks ago
Pune, India Capgemini Full timeJob Description Seeking a Network Engineer highly motivated to learn & develop itself. We offer a position in a truly global international team and with extensive development opportunities. Combining network and network security technologies, the role will be around tasks related to the maintenance and security of data centers networks all over ...
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IT Networking | 5 to 7 Years| Chennai&Pune
Found in: Talent IN C2 - 2 weeks ago
Pune, India Capgemini Full timeJob DescriptionSeeking a Network Engineer highly motivated to learn & develop itself. We offer a position in a truly global international team and with extensive development opportunities. Combining network and network security technologies, the role will be around tasks related to the maintenance and security of data centers networks all over Primary...
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Sr. Developer Analyst
Found in: Whatjobs IN C2 - 1 week ago
Pune, India Radical Technologies Full timeInterested candidates kindly apply before 28th November.CV must be in pdf format, saved with your first name.Position: Sr. Developer Analyst – BIThe Sr. Developer Analyst – BI will be a member of the BI support group in the Medline Operations department, whose primary purpose will be– to ensure the availability, accuracy, and efficiency of Operations...
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Sr. Developer Analyst
Found in: Whatjobs IN C2 - 2 weeks ago
pune, India Radical Technologies Full timeInterested candidates kindly apply before 28th November. CV must be in pdf format, saved with your first name. Position: Sr. Developer Analyst – BI The Sr. Developer Analyst – BI will be a member of the BI support group in the Medline Operations department, whose primary purpose will be– to ensure the availability, accuracy, and efficiency of...
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Sr. Developer Analyst
Found in: Talent IN C2 - 2 weeks ago
Pune, India Radical Technologies Full timeInterested candidates kindly apply before 28th November. CV must be in pdf format, saved with your first name. Position: Sr. Developer Analyst – BI The Sr. Developer Analyst – BI will be a member of the BI support group in the Medline Operations department, whose primary purpose will be – to ensure the availability, accuracy, and efficiency of...
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DevOps Developer OR Lead- Pune/Chennai
Found in: Appcast Linkedin IN C2 - 2 weeks ago
Pune, India LTIMindtree Full timeWe are hiring for the below skills:Skills - DevOps EngineerPune, Chennai, 5-12 years1 ) 8 + Years of strong DevOps experience. 2) Strong knowledge of setting up Continuous Integration pipelines with tools like Jenkins 3) Hands on experience on deployment automation using one of the tools like uDeploy RLM Chef Puppet 4) Knowledge of ELK Splunk Appdynamics...
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DevOps Developer OR Lead- Pune/Chennai
Found in: Whatjobs IN C2 - 2 weeks ago
Pune, India LTIMindtree Full timeWe are hiring for the below skills: Skills - DevOps Engineer Pune, Chennai, 5-12 years 1 ) 8 + Years of strong DevOps experience. 2) Strong knowledge of setting up Continuous Integration pipelines with tools like Jenkins 3) Hands on experience on deployment automation using one of the tools like uDeploy RLM Chef Puppet 4) Knowledge of ELK Splunk...
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DevOps Developer OR Lead- Pune/Chennai
Found in: Talent IN 2A C2 - 2 weeks ago
Pune, India LTIMindtree Full timeWe are hiring for the below skills:Skills - DevOps EngineerPune, Chennai, 5-12 years1 ) 8 + Years of strong DevOps experience. 2) Strong knowledge of setting up Continuous Integration pipelines with tools like Jenkins 3) Hands on experience on deployment automation using one of the tools like uDeploy RLM Chef Puppet 4) Knowledge of ELK Splunk Appdynamics...