Production Assurance Group

1 month ago

Pune, India Fiserv, Inc. Full time

**Calling all innovators - find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Production Assurance Group - L2 Support - Pune

**Job Posting Title: Production Assurance Group L2 Support**

**Experience - 3-5 Years**

**Work Location - Pune**

**What does a successful L2 Support professional do at Fiserv?**
- Execute integration, system, feature interaction, stress, performance testing for Clover products.
- Working experience on Production Support domain.
- Should be flexible to work in 24x7 shifts.
- Provide implementation Support.
- Postproduction deployment support which is Incident management support
- Problem management support
- Update the production support runbooks as required.

**What you will do**:

- Work as a part of a L2 production support team along with server engineers, L3 engineers and developers.
- Support Production deployment.
- Update the production support runbooks as required.
- Postproduction deployment support which is Incident management support

**What you will need to have**:

- BS in an engineering discipline, preferably computer science or engineering, or equivalent work experience
- Scripting, Oracle/Linux/AIX/Solaris Production and Administration support.
- Experience with tools like GitLab, Bitbucket.
- Ability to learn new tools quickly and independently.
- Good knowledge on ITIL principles.

**What would be great to have**:

- Good exposure on Unix flavours (Solaris, Linux, AIX)
- Good analytical skills on Oracle and MySQL. Working knowledge on Windows Platform.
- Experience with monitoring tools like Control-M Scheduler
- Knowledge on Shell scripting
- Working experience on Production Support domain.

Thank you for considering employment with Fiserv. Please:

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**What you should know about us**:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

**Our commitment to Diversity and Inclusion**:
**Warning about fake job posts**:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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