
Banquet Coordinator
4 weeks ago
Responsibilities
- Preparation of Banquets Event Orders and responsible for ensuring they are issued and distributed in a timely fashion.
- Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately.
- Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel.
- Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling.
- Monitor all correspondence to ensure it meets with Hotel policy and procedures.
- Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up.
- Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
- Tour, inspect, and monitor banquet rooms and presentations.
- Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs.
- Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
- Ensure accurate follow-up and communication both internally and to the guest/client.
Qualifications
- Degree or diploma in hotel management or Degree in Business administration. Advanced computer skills – Knowledge of Hotel software / PMS or Sales + Catering software.
- Minimum 1 to 2 years work experience as a Sales Coordinator or Banquet coordinator in a luxury or full-service hotel required.
Skills
- Excellent communication skills are necessary.
- Knowledgeable at negotiating and sales.
- Confident at presenting presentations.
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