Zonal Collection Manager
1 month ago
Role : Zonal Collections Manager
Product : PL / LAP / HL
Experience : 10+ years experience in Collections
Location : Hyderabad
Team Handling experience is must (8 years)
Roles and Responsibilities :
Responsible for Collection portfolio for entire Zone.
- Staffing and grooming, team building, motivation, satisfaction and minimal attrition.
- Responsible for Ensuring Internal audit and process compliance.
- Allocating the delinquent cases amongst the Collection Managers/Area Collection
- Managers and setting up collection targets and formulating strategies.
- Helping collection managers/agencies in resolving sales and operation related issues by
- coordinating with sales and operation team.
- Giving feedback to the risk and credit team on fraud cases and prevailing fraud trends.
- Analyzing delinquency reports on monthly basis and discussing with the policy team
- Monitoring and evaluating performance of his existing and newly appointed team
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