Zonal Collection Manager

1 month ago


Hyderabad, India HDB Financial Services Ltd. Full time

Role : Zonal Collections Manager


Product : PL / LAP / HL

Experience : 10+ years experience in Collections

Location : Hyderabad


Team Handling experience is must (8 years)


Roles and Responsibilities :


Responsible for Collection portfolio for entire Zone.


  • Staffing and grooming, team building, motivation, satisfaction and minimal attrition.
  • Responsible for Ensuring Internal audit and process compliance.
  • Allocating the delinquent cases amongst the Collection Managers/Area Collection
  • Managers and setting up collection targets and formulating strategies.
  • Helping collection managers/agencies in resolving sales and operation related issues by
  • coordinating with sales and operation team.
  • Giving feedback to the risk and credit team on fraud cases and prevailing fraud trends.
  • Analyzing delinquency reports on monthly basis and discussing with the policy team
  • Monitoring and evaluating performance of his existing and newly appointed team


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