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Technical Support Analyst

2 months ago

Noida, India Techverse Full time
Company Description

Welcome to our world-class IT consulting company, where we provide cutting-edge solutions to transform your business into a technology-driven powerhouse. Our team of highly skilled and experienced consultants works tirelessly to understand your unique business needs and develop customized strategies to help you achieve your goals. From software development and implementation to cloud computing and cybersecurity, our expertise spans a wide range of IT solutions. We pride ourselves on our commitment to exceptional customer service and support, building strong relationships with our clients to ensure success.

Role Description

This is a full-time on-site role for a Technical Support Analyst at Techverse in Noida. The Technical Support Analyst will be responsible for providing technical assistance and support to clients, troubleshooting issues, ensuring customer satisfaction, and maintaining high levels of customer support.

Qualifications
  • Analytical Skills, Troubleshooting, and Technical Support skills
  • Customer Support, Customer Satisfaction
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Relevant certifications or degree in IT or related field