Inside Sales Representative Team Leader

4 days ago


Bangalore Urban, India Kaspersky Full time

Main responsibilities include:


  • Developing and implementing strategic sales plans that expand the customer base and ensure a strong and steady pipeline of prospective customers
  • Setting individual sales targets for the sales team and ensuring they align with the company’s objectives;
  • Establish and monitor key performance indicators for sales;
  • Maintain control over sales projects to achieve deadlines;
  • Conduct sales analysis, create sales reports, and make improvement suggestions;
  • Create revenue predictions for the coming months, quarters, and years;
  • Consider user input to come up with concepts for new features or goods;
  • Investigate and learn how to improve customer engagement;
  • Make sure the rules and regulations for sales, finances and law are followed;
  • Teach inside sales representatives how to successfully respond to typical client inquiries;
  • Make sure that the inside sales team receives qualified leads to pursue by working with the marketing department;
  • Keep thorough records of all leads and transactions.
  • Analyze the inside sales team’s performance;
  • Suggest and put into action changes to the present sales methods and procedures if needed;
  • Deal with and address client complaints.

Requirements:


  • Proven work experience as an Inside Sales Manager or similar senior sales role;
  • Experience as a group manager more than 3 years;
  • A track record of success as an inside sales manager;
  • Excel and Customer Relationship Management (CRM) software expertise
  • Understanding of sales performance metrics
  • English language on Upper-intermediate level or above;
  • Management skills, Ability to manage time effectively, negotiation and strong communication skills
  • Job location: Bangalore or Delhi


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