Guest Relations Executive
3 weeks ago
About AwfisAwfis Space Solutions Ltd. (Awfis) is India’s largest flexible workspace solutions platform, and the first in its sector to be publicly listed on both the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE). Established to meet the evolving demands of modern businesses, Awfis offers a wide range oftailored workspace solutions that cater to start-ups, SMEs, large corporations, and multinational enterprises. With a diverse portfolio that includes coworking spaces, customized office setups, design & build services, and innovative mobility solutions, Awfis is dedicated to delivering adaptable and high-quality work environments across India. With a presence in 17 cities and 175+ centres, Awfis serves over 2500 clients across various industries, ensuring that businesses of all sizes have access to agile and scalable workspace solutions. Our organisation has been recognized with numerousaccolades, including beingnamed a Great Place to Work for three consecutive years and Top 25 Best Workplaces for Women in India. Awfis remains steadfast in its commitment to fostering an inclusive workspace culture and is proud to be an equal opportunity employer.Designation: CommunityService Executive Department: OperationsLocation: MumbaiThe position is all about working closely with CM and/or ACM for execution and completion of routine operational tasks. The candidate will Focus on Client Handling, in all aspects, understanding Standard Operating Procedures.Roles & ResponsibilitiesProfit Center Team-MateASRand margin analysisExpense ControlCollectionsRenewalsVendor managementRetail ManagementBuild and expand communityExecute Business Specific Events within standard horizonsClient satisfaction and service delivery which lead to:Above target CSAT scoreEvery memberbeing a Brand Ambassador for AWFISTraining and People developmentParticipate in training, development and refresher schedulesSkills and Knowledge Review every QuarterStandard Procedures understanding and executionin close association with Senior Team Mate.Vendor Managementa. Conformance to Purchase-to-Pay processFacilities ManagementUpkeep of the CentreDailyReadiness of CentreClosure of Repair & Maintenance TasksAdherence to Compliances & ProtocolsUnderstanding and execution in close association with Senior Team Mate - Environmental-Socio-Governance nuancesLead the CSR initiative for Center in the vicinityActive Participation in all company driven ideas and initiativesTeam Playera. Collaborate withinTeam & other stakeholders for enhanced learning& executionRole of AWFIS for preparea new Team Member:AWFIS SOP and Guidelines induction will be imparted and material sharedTraining on business specificSOPs and Background (eg. Collections, renewals)Share updated design and layout specs and training on Centre layoutInduction session in relevant Verticals of AWFISScheduled Exposureto all sub groups withinthe Department to understand the key focus areas of Operations Department.Pre-Opening Process and GuidelinesWe are looking for Candidates with:Exemplary Customer Service and Customer Handling skills and recordAn extrovert personalityAware and with keen interest in current affairsInherent Team playing skillsAmbition and drive to demonstrate continuous upgradation in skills and knowledgeEnthusiasm and demonstrating noticeable participationKeento DetailsAbility to Demonstrate consistency in execution of Standard ProceduresWitha hunger to grow with a 2 year focus on managingadditional/ increased responsibilityExcellent communication & interpersonal skills
-
Guest Relations Executive
1 week ago
Mumbai, Maharashtra, India Monarchy The Lounge Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole DescriptionThis is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other...
-
Guest Relation Executive
2 days ago
Mumbai, India Birla Healthcare Ayurveda Full timeWe are hiring for **Guest Relation Executive** **Location: Mumbai(Nepeansea Road)** **Roles / Responsibilities**: Maintaining relation with the clients by extending a warm welcome Addressing their queries referring them to the appropriate person. Achieving Center Target. To handle the front desk operations such as calling, welcoming guests, guiding guests,...
-
Guest Relation Executive
1 week ago
Mumbai, Maharashtra, India Coffee By Di Bella Full time**Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...
-
Guest Relations Executive
2 days ago
Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full timeTitle: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Qualifications: Bachelors degree in Hospitality Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary...
-
Guest Relation Executive
2 weeks ago
Bandra, Mumbai, Maharashtra, India SPESHALLY NHS Full timeTitle: Guest Relations Executive (GRE)Department Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary responsibility is to ensure every guest enjoys a memorable and seamless experience from...
-
Guest Relation Executive
7 days ago
Mumbai, Maharashtra, India Mirah Hospitality Full time**Job Title: Guest Relations Executive (GRE)** **Location**: Goregoan Nesco **Department**: Front Office / Guest Services **Experience**: 1-3 years preferred in hospitality or customer service **Job Summary**: We are looking for a well-spoken, courteous, and presentable Guest Relations Executive to join our hospitality team. The GRE will be the face of our...
-
Guest Relation Executive
7 days ago
Mumbai, Maharashtra, India BIID Full time**Position**: Guest Relations Executive **Location**: Bandra **Employment Type**: [Full-time] **Experience: 2-4 years** **Job Summary**: We are seeking a professional and personable **Guest Relations Executive** to join our team. As the first point of contact for our guests, you will be responsible for ensuring exceptional customer experiences, addressing...
-
Guest Relations Executive
3 days ago
Mumbai, India Solo Hires Full timeJob role: Guest Relation Executive Location: Parel, Mumbai Experience: 1+ year **Salary**: negotiable on CTC. Job description: need to have experience as a Guest Relation Executive. Best Regards, Sravanthi Pay: ₹9,834.91 - ₹34,710.94 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Morning shift - Night...
-
Guest Relation Executive
2 days ago
Mumbai, India Career Craft Consultants Full timeMeets and greet all guests upon arrival and departure. - Escorts VIP guests to their allocated room and explain the facilities and room features. - Maintains regular contacts with the guests. - Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions. - Records daily activities and complaints in the guest...
-
Guest Relation Executive
2 weeks ago
Mumbai, Maharashtra, India AXO Lounge & Bar Full time ₹ 2,00,000 - ₹ 4,00,000 per yearWe are looking for a highly skilled and experienced Guest Relation Executive to join our team at AXO Lounge & Bar in Andheri West, Mumbai. The ideal candidate will have 2-3 years of experience in the hospitality industry.Roles and ResponsibilityManage front desk operations and ensure seamless guest check-in and check-out processes.Handle guest complaints and...
