Trainee - Counsellor (Pre Sales)

3 weeks ago


Noida, India PW (PhysicsWallah) Full time

Role: Trainee - Counselor

Traineeship Duration: 6 months

Work - Mode: Hybrid

Shift Timings: 12pm - 9pm

Stipend: Rs.15000/Month


Responsibilities:

  • Engage with parents and students to counsel them about academic offerings and curriculum support.
  • Handle outbound and inbound calling to provide guidance and resolve inquiries.
  • Support student onboarding for the Curious Junior learning modules.
  • Collaborate with the academic and curriculum teams to ensure effective communication with stakeholders.
  • Build trust and maintain professional communication to enhance student/parent satisfaction.


Eligibility

  • Freshers are welcome to apply.
  • Preference will be given to candidates from Management or related academic backgrounds.
  • Strong communication and interpersonal skills are a must.


Work Location & Reporting:

  • Initial 3 months reporting will be at the Noida office for training, performance evaluation, and probation.
  • Based on performance and successful completion of probation, work-from-home flexibility may be provided.

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