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Java Application Support
4 weeks ago
Job Title : Application Support Engineer (Java)Location : Kochi -Onsite Work Type : Full-timeNotice Period : 0-15 DaysAbout the RoleWe are seeking a proactive and technically skilled Application Support Engineer to join our team. The role involves incident resolution, monitoring critical applications, and collaborating with senior engineers to ensure seamless operations in a high-availability environment.Key ResponsibilitiesProvide application support for Java-based enterprise applications.Troubleshoot and resolve incidents related to Java, Servlets, JDBC, PL/SQL, and Unix/Linux environments.Perform log analysis, debugging, and issue triaging to ensure timely resolution.Support deployment activities under senior team guidance.Monitor applications and batch processes; escalate issues when required.Collaborate with onsite/offshore teams to meet defined SLAs.Maintain and update issue logs, documentation, and runbooks.Participate in shift-based and on-call support rotations (24x7).Required Skills & ExperienceStrong in Java development with solid debugging skills.Hands-on experience with Maven, PostgreSQL, Monitoring tools, Jira/Salesforce, and AWS Exposure.Good understanding of Servlets, JSP, JDBC, and PL/SQL.Experience with Oracle 19c, including SQL/PL-SQL scripting and query tuning.Familiarity with IBM Liberty and Tomcat for application deployment and monitoring.Proficiency in Unix/Linux (RHEL) – log analysis, cron jobs, and shell commands.Exposure to Shell scripting (C-shell/Bash) for automation and troubleshooting.Working knowledge of C/C++ executables used in batch processing.Basic awareness of frontend debugging (HTML, JavaScript).Strong analytical, communication, and problem-solving skills.Preferred QualificationsBachelor’s degree in Computer Science, Information Technology, or related field.2–5 years of experience in application support or production support roles.Experience in incident management and issue triaging within ITIL-based environments.
