Java Application Support

4 weeks ago


Kochi, India RapidBrains Full time

Job Title : Application Support Engineer (Java) Location : Kochi -Onsite Work Type : Full-time Notice Period : 0-15 Days About the Role We are seeking a proactive and technically skilled Application Support Engineer to join our team. The role involves incident resolution, monitoring critical applications , and collaborating with senior engineers to ensure seamless operations in a high-availability environment. Key Responsibilities Provide application support for Java-based enterprise applications. Troubleshoot and resolve incidents related to Java, Servlets, JDBC, PL/SQL , and Unix/Linux environments . Perform log analysis, debugging, and issue triaging to ensure timely resolution. Support deployment activities under senior team guidance. Monitor applications and batch processes; escalate issues when required. Collaborate with onsite/offshore teams to meet defined SLAs . Maintain and update issue logs, documentation, and runbooks . Participate in shift-based and on-call support rotations (24x7). Required Skills & Experience Strong in Java development with solid debugging skills. Hands-on experience with Maven , PostgreSQL , Monitoring tools , Jira/Salesforce , and AWS Exposure . Good understanding of Servlets, JSP, JDBC , and PL/SQL . Experience with Oracle 19c , including SQL/PL-SQL scripting and query tuning . Familiarity with IBM Liberty and Tomcat for application deployment and monitoring. Proficiency in Unix/Linux (RHEL) – log analysis, cron jobs, and shell commands. Exposure to Shell scripting (C-shell/Bash) for automation and troubleshooting. Working knowledge of C/C++ executables used in batch processing. Basic awareness of frontend debugging (HTML, JavaScript). Strong analytical, communication, and problem-solving skills. Preferred Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 2–5 years of experience in application support or production support roles. Experience in incident management and issue triaging within ITIL-based environments.



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