Java application support

4 weeks ago


Kochi, India RapidBrains Full time

Job Title : Application Support Engineer (Java)Location : Kochi -OnsiteWork Type : Full-timeNotice Period : 0-15 DaysAbout the RoleWe are seeking a proactive and technically skilled Application Support Engineer to join our team. The role involves incident resolution, monitoring critical applications, and collaborating with senior engineers to ensure seamless operations in a high-availability environment.Key Responsibilities- Provide application support for Java-based enterprise applications.- Troubleshoot and resolve incidents related to Java, Servlets, JDBC, PL/SQL, and Unix/Linux environments.- Perform log analysis, debugging, and issue triaging to ensure timely resolution.- Support deployment activities under senior team guidance.- Monitor applications and batch processes; escalate issues when required.- Collaborate with onsite/offshore teams to meet defined SLAs.- Maintain and update issue logs, documentation, and runbooks.- Participate in shift-based and on-call support rotations (24x7).Required Skills & Experience- Strong in Java development with solid debugging skills.- Hands-on experience with Maven, Postgre SQL, Monitoring tools, Jira/Salesforce, and AWS Exposure.- Good understanding of Servlets, JSP, JDBC, and PL/SQL.- Experience with Oracle 19c, including SQL/PL-SQL scripting and query tuning.- Familiarity with IBM Liberty and Tomcat for application deployment and monitoring.- Proficiency in Unix/Linux (RHEL) – log analysis, cron jobs, and shell commands.- Exposure to Shell scripting (C-shell/Bash) for automation and troubleshooting.- Working knowledge of C/C++ executables used in batch processing.- Basic awareness of frontend debugging (HTML, Java Script).- Strong analytical, communication, and problem-solving skills.Preferred Qualifications- Bachelor’s degree in Computer Science, Information Technology, or related field.- 2–5 years of experience in application support or production support roles.- Experience in incident management and issue triaging within ITIL-based environments.



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