Customer Service Representative
4 days ago
The Dispatch Order Management Agent is responsible for managing the end-to-end process of dispatching service cases, ordering spare parts, and coordinating with HP Customer Engineers. This role ensures efficient service delivery across commercial and consumer sectors, with a strong focus on backend operations, telephony case management, and field support coordination.Key responsibilities include:•Dispatching new onsite service events to the most suitable resource based on availability, skillset, and location.•Ordering recommended spare parts aligned with geographical specifications to ensure timely delivery and service execution.•Handling inbound and outbound calls with engineers, partners, and customers as needed.•Managing case follow-ups, part status updates, onsite service updates, and case reassignment.•Picking and managing cases from HPI tools, ensuring accurate verification and assignment.•Monitoring daily order status and escalating issues to the supply chain or repair departments.•Documenting case actions and closing cases based on resolution confirmation.•Supporting field engineers with urgent requests, order changes, and stakeholder communications.•Maintaining responsiveness to business emails and chat messages. Qualifications & Skills:• English Proficiency: Fluent in spoken and written English• Voice Skills: Capable of handling basic voice interactions when required.• Telephony Experience: Comfortable managing calls and telephony-based workflows.• Customer Service: Strong empathy and communication skills.• Technical Skills: Basic proficiency in Microsoft Office and case management tools. Mandatory - International Voice Process , Only Immediate joiners will be considered
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Customer Service Representative
2 weeks ago
Bangalore Urban District, Karnataka, India Victaman Private Limited Full timeNotice Period: Immediate Shift Timings: Day Shift Work Type: On Site No of Openings: 300 Language: English, Hindi Skills: Computer, Excel Experience: 0 - 3 years Qualification: 12th Age: 18 - 30 years Description *Designation: Customer Service Representative - Process: Axis Bank *Job Description: Roles and Responsibilities: - Take prospect from...
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Customer Service Representative
4 days ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
4 days ago
bangalore, India Sphere Global Business Services Full timeThe Customer Service Representative will be responsible for delivering exceptional customer support by managing inquiries with professionalism, accuracy, and empathy. The role involves addressing and resolving customer concerns promptly, maintaining detailed documentation of interactions, and collaborating with internal teams to ensure a seamless customer...
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Customer Service Representative
2 weeks ago
Bangalore, India Busibud Solutions Private Ltd Full timeAbout Us: We’re a growing SaaS startup focused on providing seamless customer experiences through our software solutions. As we expand, we’re looking for enthusiastic individuals eager to start their careers in customer support. Role Overview: As a Customer Support Representative, you will be the first point of contact for customers, assisting them with...
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Customer Service Representative
3 weeks ago
bangalore, India Busibud Solutions Private Ltd Full timeAbout Us: We’re a growing SaaS startup focused on providing seamless customer experiences through our software solutions. As we expand, we’re looking for enthusiastic individuals eager to start their careers in customer support. Role Overview: As a Customer Support Representative, you will be the first point of contact for customers, assisting them with...
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Customer Service Representative
2 weeks ago
Bangalore, India Busibud Solutions Private Ltd Full timeAbout Us: We're a growing SaaS startup focused on providing seamless customer experiences through our software solutions. As we expand, we're looking for enthusiastic individuals eager to start their careers in customer support. Role Overview: As a Customer Support Representative, you will be the first point of contact for customers, assisting them with...
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Customer Service Representative
2 weeks ago
bangalore, India Busibud Solutions Private Ltd Full timeAbout Us: We’re a growing SaaS startup focused on providing seamless customer experiences through our software solutions. As we expand, we’re looking for enthusiastic individuals eager to start their careers in customer support. Role Overview: As a Customer Support Representative, you will be the first point of contact for customers, assisting them with...
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Customer Service Representative
6 days ago
bangalore, India Biorev Studios | 3D Rendering Studio Full timeCustomer Service Representative (Outbound Calling) – HVAC Process | Work From Home📍 Location: Mohali (Remote – Work From Home) 🕕 Shift: US Shift (6:30 PM – 4:30 AM IST) 📅 Working Days: 6 Days (Including Saturdays) 💰 Compensation: ₹20,000/month (Fixed) + ₹500 per successful appointment (Fixed pay structure – non-negotiable)About the...
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Customer Service Representative
5 days ago
bangalore, India Biorev Studios | 3D Rendering Studio Full timeCustomer Service Representative (Outbound Calling) – HVAC Process | Work From Home Location: Mohali (Remote – Work From Home) Shift: US Shift (6:30 PM – 4:30 AM IST) Working Days: 6 Days (Including Saturdays) Compensation: ₹20,000/month (Fixed) + ₹500 per successful appointment (Fixed pay structure – non-negotiable) About the Role We’re hiring...
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Customer Service Representative
6 days ago
bangalore, India Biorev Studios | 3D Rendering Studio Full timeCustomer Service Representative (Outbound Calling) – HVAC Process | Work From Home Location: Mohali (Remote – Work From Home) Shift: US Shift (6:30 PM – 4:30 AM IST) Working Days: 6 Days (Including Saturdays) Compensation: ₹20,000/month (Fixed) + ₹500 per successful appointment (Fixed pay structure – non-negotiable) About the Role We’re hiring...
