Customer Service Representative

5 days ago

Bangalore Urban District Karnataka, India Victaman Private Limited Full time

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 300

Language: English, Hindi

Skills: Computer, Excel

Experience: 0 - 3 years

Qualification: 12th

Age: 18 - 30 years

Description

*Designation: Customer Service Representative
- Process: Axis Bank

*Job Description: Roles and Responsibilities:

- Take prospect from initial contact phase to qualified phase over the phone
- Present product solutions virtually.
- Generate revenue by counseling prospects and converting them to sales.
- Meet and exceed pipeline contribution goals
- Respond quickly to assigned leads
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Re
- Use and become an expert on the Customer Relationship Management (CRM) system.
- Versant 4 to 6 for Voice.
- Should have Excellent communication skills in English & Hindi

*Shift timings
- For Male 24*7/Female Employees 7am-7pm Window
- 6 Days working
- No Fixed Off
- Ability and willingness to learn.
- Courteous with strong customer service orientation.
- Good listening and responding skills.
- Should be willing to take up challenges and go the extra mile to perform work responsibilities
- Should have great interpersonal skills and the ability to perform under pressure Selection process

Salary slab - fresh - 15000-17000
1 year experience - 18000-19000
2+ year experience - 20000-22000

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Rotational shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Bangalore Urban District, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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