Customer Service Representative

4 days ago

Bangalore Urban District Karnataka, India VCollaborate consulting Full time

**Job Title**: Customer Support Executive - Voice Process
**Location**: Bangalore, Karnataka (Work from Office)

**Job Type**: Full-time | Permanent
**Salary**: ₹15,000 - ₹18,000 per month + Performance Incentives

**Job Overview**:
**Key Responsibilities**:

- Handle incoming and outgoing customer calls
- Understand and resolve customer concerns professionally
- Maintain accurate call records and system entries
- Meet assigned targets for quality and productivity
- Education: Minimum 12th pass
- Experience: 6 months preferred (BPO or non-BPO)
- Communication: Good verbal skills in **English and Hindi**:

- Willing to work in **rotational shifts**, 6 days a week
- Must be based in **Bangalore** or open to relocation

**Job Details**:

- **Work Mode**: On-site (office-based in Bangalore)
- **Shift**: Rotational (Day/Early Evening)
- **Working Days**: 6 days a week with 1 weekly off
- **Training**: Provided post-selection
- **Incentives**: Performance bonus available

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- English And Hindi (required)

**Location**:

- Bangalore Urban District, Karnataka (required)

Work Location: In person

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